Anthony Sarnelli Email & Phone Number

Pittsburgh, Pa, Us

Greater Pittsburgh Area

-Manages territory of 300+ small and medium sized businesses retaining quality revenue for FedEx as well as closing new business from prospects resulting in year over year revenue growth-Uses reporting and data analytics such as FedEx Reporting Online and Webalytics to determine specific solutions for customers to grow their business and meet their goals-Collaborates with several specialized teams such as Digital Sales Specialists, Customer Technology Representatives, and Field Sales to solve complex supply chain obstacles in order to win and grow business-Performs telephone or web meeting consults with 15+ new prospects per day selling the value a long term partnership with FedEx would bring to their businessSolidifies new business partnerships by generating bundled FedEx pricing agreements across all services resulting in earned discount incentives for the customer while maintaining quality revenue for FedEx

Carnegie, Pa

-Receives 30-60+ incoming customer calls per day and accommodates them based on their unique needs- Manages 20 customer accounts from the Cleveland Ohio region facilitating delivery of 2+ million dollars worth of material per year- Continuously communicates with 8 different company locations and warehouse managers on transfers of material, and troubleshooting “need this yesterday” scenarios for customers- Communicates regularly with 6+ purchasing agents on the availability and usage for hundreds of stocked materials as well as lead times and specifications for bringing in non-stock materials for customers unique needs-Provides friendly and excellent customer service as well as multitasks for dozens of walk-in customers in the midst of a high stress quoting and incoming call environment-Memorized the application of hundreds of woodworking industry raw materials and can work with 20+ different outside salesmen to discern the correct pricing certain customers should have in order to generate a profit for the company, keep their business, and maintain a healthy relationship

Carnegie, Pennsylvania

-completed 100+ phone calls per day contacting eligible Medicare patients to complete their annual medication review -provided accommodating customer service to incoming callers as well as transferring them to their appropriate pharmacist -checked and organized 30+ voicemails per day and followed up with patients to make sure their review was completed

Champion, Pa