Application Manager / Information Analyst with managerial experience. Experience includes (project-based) development of software/applications and final implementation, analysis and optimization of IT related processes, implementation of service desks according to ITIL standards with measurable key performance indicators and reports, liaison between business and IT. Furthermore, extensive knowledge related to databases and replication.Key Words: direct, assertive, team player, target focused, reliable, responsible, rational, pragmatic, hands-on attiutude.Specialties: Prince2, ITIL, SQL Server, Replication Server, BMC SDE, Crystal Reports, Reporting, Data Analysis, Functional designs, Technical designs
Listed skills include Sql Server, Itil, Data Analysis, Crystal Reports, and 18 others.