The role directs all aspects of IS support, projects, technology and office openings & moves in the London, Europe and Asia offices for an international law firm.Key responsibilities: -Consulting with Partners and leading stakeholder management and communications across the Europe & Asia offices. Member of the IS leadership team with responsibility for Strategy, Projects, Operations with a global budget of $45m+.

IS Strategy, Projects & IS operations for the oldest law firm in the world.Key responsibilities: -• The role led strategic direction on all aspects of IS focusing on delivering secure, stable & resilient IT systems.• Created an innovative IS Strategy that supported the firm’s business plan. This included a programme of projects that migrated services to the cloud, transformed IT, replaced outdated IT, improved data & cyber security, created a disaster recovery plan and evaluated and implemented new solutions including AI.• Identified, agreed and prioritised a programme of projects and activities with the Management Board.• Developed and implemented Training Strategies & Initiatives to ensure systems were fully utilised.• Reviewed IT services to ensure they were fit for purpose.• Budget Management – developed, agreed and managed the budget.• Implemented IT systems that support Agile Working.• Created and Chaired the IS Steering Group Committee, with stakeholders from across the legal practices.• Risk & Compliance and AI Steering group member.Key achievements/projects: -• Programme Management of strategic projects including:• Data Security – Implemented security standards, Two Form Factor Security, Web Filtering, Secure Email, Document Metadata Management, Secure Deal Rooms, Bring-Your-Own-Device (BYOD) policy & Mobile Device Management.• The selection of new Practice Management, Business Intake and Document Management Systems.• Managed Services Tender and selection for Cloud Services – that includes fully managed infrastructure incorporating Microsoft Azure for IT continuity and disaster recovery.• Selection and implementation of software and services for Managed Print, Document Comparison and Metadata Management, Print cost reduction, Template Management, Video Conferencing, Mobile Device Management, Two Form Factor, Collaboration Deal Rooms and a HR System.

Member of the Senior IT Leadership team for a £350m law firm managing a global £20m+ IT budget, with responsibility for setting and agreeing IT Strategy and global standards. The position was the senior role, and escalation point, for all international offices, managing global and local IT teams to deliver projects & operations.Key responsibilities: -• Managing relationships with partners & business leaders to facilitate and manage project & support delivery as well as escalation for operations, policies and procedures.• Managing IT regional managers and the teams in the America’s and EMEA to implement projects, IT policies and procedures• Operating within a global framework to deliver major IT initiatives and ITIL based services to multiple locations.• Change Management – Change Approval Board member approving all changes for global offices.Key achievements/projects:-• Multiple new office openings/mergers in EMEA and North America.• Implemented a Data Centre for the Middle East.• Recruitment of Head of IT and team in the Middle East.• Migrated onsite services to the European Data Centre.• Project Management of Applications and Hardware rollouts – including Citrix Remote Access, iManage Work, Server Virtualisation, Networks, Storage and Desktops/Laptops.• Introduced a training program for IT Support which included the ITIL foundation level.• Agreed IT Strategy, projects and budgets for the North American and EMEA offices.