*Manage client accounts, employees, and facility’s day-to-day operations*Investigate and address client and employee complaints and document action taken*Coordinate and lead club tours while cross-selling, up-selling, and answering questions*Enforce company policies and procedures among employees and clients *Write and submit work orders to maintenance department *Collaborate with General Manager to boost workday efficiency and company profit

*Produce editorial content, including sports articles, political articles, local news, and campus stories*Capture photos of relevant events for monthly newspaper *Collaborate with editor to create unique story angles

*Managed group home for residents with autism motivating and training a staff of five*Successfully developed and implemented behavioral and teaching guidelines to maximize results*Strategically allocated and administered budget to optimize use of resources and control costs*Coordinated logistics and details of social activities in the community with staff and clients*Educated clients to complete daily living activities independently through prompting and other strategies

*Built customized programs for clients to improve academic performance, social skills and address challenging behaviors*Facilitated meetings with client guardians to discuss progress, concerns and explore new ideas*Tracked client data to monitor progress*Created job descriptions on different job sites and handled HR *Provided attractive incentives to contractors to encourage good attendance and effective work performance*Negotiated contracts between contractors and clients*Scheduled all weekly employee and contractor shifts*Researched state and federal compliances to stay in good legal standing relevant to home care industry and disability?/special needs? Industry *Responded to customer complaints and acted as Customer Service point of contact *Handled inventory for office space and administrative needs*Reviewed company financial data to find creative avenues to boost profit and cut expenses

7th Grade Boys Basketball Coach

Conducting individual basketball training sessions