Anthony Diaz Email & Phone Number

Abu Dhabi, United Arab Emirates

Philippines

• Develop and update company documents, including policies and procedures to ensure compliance with global standards.
• Review and amend business contracts, agreements, and proposals to protect the company’s interest and ensure legal compliance.
• Provide expert advice in the design and development of software applications to meet business needs.
• Participate in online meetings and discussions with customers and business partners to strengthen relationships and address their needs.
• Coordinate closely with the HR Team during the hiring and on-onboarding of new employees.
• Stay updated with emerging technologies and propose innovative solutions to enhance the company’s competitive edge.

Abu Dhabi, United Arab Emirates

• Operational, Project Management, & GRC:
• Oversaw day-to-day IT operations to support business needs, ensuring seamless functionality and compliance with internal policies and standards.
• Ensured IT systems and infrastructures were validated and qualified according to established IT policies, procedures, and standards.
• Engaged in firm-wide and departmental projects, providing Governance, Risk, and Compliance guidance and interpretation of relevant regulations, risks, and best practices.
• Created and implemented policies, procedures, and training programs, ensuring effective communication and adopting new protocols.
• Developed and monitored IT Strategies and Key Performance Indicators (KPIs) for the IT department, ensuring operational efficiency and goal achievement.

Abu Dhabi, United Arab Emirates

• Led the IT team in providing shared services to over ten companies, ensuring seamless IT support across various clients.
• Oversaw daily IT operations to support business functions, focusing on maintaining the Confidentiality, Integrity, and Availability (CIA) of company information assets.
• Directed and executed IT projects, ensuring adherence to scope, schedule, and budget constraints.
• Prepared and managed the department's budget (CAPEX & OPEX), aligning expenditures with business profitability goals.
• Formulated and implemented IT strategies that were in sync with the broader corporate strategies.
• Established IT governance frameworks that aligned with business objectives and ensured regulatory compliance.

United Arab Emirates

• Ensured the continuity, availability, and security of the Information Systems by implementing robust disaster recovery plans and redundancy measures.
• Conducted comprehensive assessments of risk factors and developed detailed strategies and action plans to mitigate potential threats.
• Developed and managed annual budgets (CAPEX/OPEX) for new and ongoing IT projects, ensuring all operations remained within established financial parameters.
• Identified and enhanced processes by incorporating best practices and ITIL guidelines to improve efficiency and service delivery.
• Managed IT projects, ensuring alignment with defined scope, duration, and budget constraints, delivering projects on time and within budget.
• Recommended and planned system upgrades and capacity enhancements to support business continuity and scalability.

United Arab Emirates

• Developed systems infrastructure plans aligned with the organization's strategic direction, technical context, and business needs, ensuring long-term scalability and performance.
• Designed, constructed, tested, and deployed integrated network hardware and software solutions, enhancing operational efficiency and network reliability.
• Provided technical leadership and coaching on network designs, platform sizing, infrastructure system design, and the application of new technologies and project management methodologies, fostering a culture of.
• Conducted in-depth analysis of IT business requirements and proposed tailored solutions to address organizational needs, improving overall IT service delivery.
• Collaborated with vendors and end-users to design and implement IT products and services, optimizing business processes and ensuring seamless integration with existing systems.

United Arab Emirates

• Evaluated complex computer systems to identify and assess vulnerabilities and risks, ensuring robust protection measures were implemented.
• Developed and administered comprehensive disaster recovery plans to maintain business continuity and mitigate potential disruptions.
• Created, maintained, and enforced network security policies, continuously monitoring compliance to safeguard organizational assets.
• Conducted thorough troubleshooting on various network issues, collaborating with internal teams and external partners to resolve complex problems efficiently.
• Provided expert technical support and assistance to the business and its workforce, ensuring seamless operation of IT systems.
• Implemented industry-leading IT standards and best practices within the workplace, enhancing overall system performance and security.

United Arab Emirates

• Supported the management and maintenance of Windows Servers and corporate network infrastructure.
• Monitored computer system performance, promptly addressing, and resolving technical issues to minimize downtime.
• Delivered technical support for hardware and software reconfigurations, enhancing functionality and customization.
• Coordinated with vendors and suppliers to procure IT products and services, ensuring optimal support.
• Managed IT assets and inventories, maintaining accurate records and ensuring efficient utilization.
• Provided high-level end-user support both over the phone and on-premises, achieving a high rate of customer satisfaction.

National Capital Region, Philippines

• Conducted training for companies, universities, and municipalities on computer familiarization, hardware and software setup/configuration, troubleshooting, multimedia, networking, and internet.
• Designed and implemented computer networks.
• Trained full-time and part-time employees.
• Examined new technologies and provided recommendations to clients.

National Capital Region, Philippines

• Set up and configured servers in Windows and Linux platforms.
• Responsible for maintaining servers, network, and desktop computers.
• Supported more than one thousand internet dial-up users and numerous corporate accounts.
• Conducted computer seminars in prestigious colleges, universities, and review centers.
• Evaluated customer problems and proposed suitable solutions.

National Capital Region, Philippines

• Responsible for the configuration and maintenance of Internet Servers.
• Managed the internet billing system and generated monthly bills for thousands of subscribers.
• Conduct presentations and tutorials on corporate and individual accounts.
• Coordinated with the consultant and participated in designing the franchise program and formulating marketing strategies.

Philippines

• Performed troubleshooting in all computer-related problems.
• Repaired defective computer parts and peripherals.
• Facilitated network design, cabling, installation, and testing.
• Provided in-house technical training to customers and clients.
• Handled networking and computer system projects.

Master'S Degree, Business Management

My MBA journey has enabled me to learn and understand core business principles, including finance, management, operations management.

Bachelor Of Science In Computer Engineering, Computer Engineering

Activities and Societies: Association of Computer Engineering StudentsI attended lectures, labs, and tutorials to learn fundamental.

Bachelor'S Degree, Computer Engineering

Activities and Societies: Vice President - Association of Computer Engineering StudentsDuring this journey, I gained expertise in computer.

Bachelor'S Degree, Computer Engineering

During this journey, I gained expertise in computer architecture, computer networking, programming, databases, operating systems, and.

Bachelor'S Degree, Computer Engineering