Anthony D. Email & Phone Number

San Jose, Ca, Us

Managed and Deployed:• Zoom rooms• VPN - Cisco AnyConnect with Radius Authentication• Active Directory 2019 and Azure AD• Azure Cloud Storage and File Share• One Drive File Sync Integration• SharePoint Collaboration• 8x8 Unified Communication• Datto Backup and Disaster Recovery• Microsoft O365 Spanning Backup• Microsoft Hyper V Servers• VMware ESX Servers• NetApp Filers• ServiceNow Workflows• Zendesk SaaS• Sophos Security• Backup Internet - AT&T - Comcast - Wiline - XO\Verizon

San Jose, Ca, Us

Managed cross-functional projects for Cisco Hosted Platform Services Group responsible for Cloud Email Security and Registered Envelope Services at 4 US data centers.• Planned and executed the expansion of current data centers infrastructure platforms, network, storage and associated hardware by collaborating with cross-functional engineering teams.• Decommissioned data center infrastructure by working together with clients and company teams to architect and design exit strategies.• Coordinated with the procurement team to ensure that service level agreements for installation of servers, network, NAS, SAN equipment, and software are ordered and delivered on time.• Reported weekly metrics, schedules and forecasts to upper management providing transparency, guidance for project strategy, risk mitigation and direction for future initiative.• Participated as member of the Management Change Advisory Board to review and approve weekly Request For Change service tickets.• Documented project proposals, presentations, policies and procedures, communication plans and best practices documents.

Charlotte, North Carolina, Us

Managed team of 6 Systems Administrators that provided operations support for the America West region.• Planned and expanded infrastructure by collaborating with business partners and executive staff.• Performed annual internal audits and remediation, meeting compliance requirements.• Trained 180 global IT Business Partners and Support Staff in the fine art of providing world class customer services for internal users and monitored support ticket metrics.• Supported the migration of Office 2007 / 2010 to Office 365 for 11K users in 6 months.• Assisted in RAE Systems integration including, LAN / WAN / WLAN, 48 corporate servers (physical / virtual), 4 Exchange servers, Oracle ERP system, Salesforce.com, Alfresco, IBM Cognos Analytics, Filemaker Pro, and Avaya IP Office phone system, completing in 18 months (25% ahead of schedule) and with excellent rating from Honeywell internal audit committee.• Received Bravo Award recognition for contribution to the successful integration of RAE Systems into the Honeywell Analytics Business.

Deployed, managed, monitored, and supported global IT systems (US, Europe, and China), including firewalls, physical and virtual servers, WANs, SAN and NAS file systems, mail servers, phone system, voicemail server, backup system, UPS systems, VPN, and cloud servers and services. Administered local helpdesk and remote technical support for sales people and end users in Europe / China. Managed IT department financials, including purchasing, budgeting and budget review.• Developed, documented, and implemented global IT policies and procedures, allowing company to meet US Department of Defense’s security criteria and resulting in increase in government contracts - 20% increase in annual sales revenue.• Assisted with internal corporate audits and SOX audits, remediation, and compliance, making organization more trustworthy as a public company on NASDAQ and more appealing to government contracts.• Tracked and reported hardware and software licensing compliance for executive team, keeping within budget and maintaining vendor discount.• Coordinated the deployment of MDM Airwatch for 120 corporate Android and IOS mobile users.• Spearheaded the new hires onboarding process for US, APAC and EMEA.