Retail customer consultant and contractor with responsibilities including contracting internet and phone plans, and professionally consulting with customer queries and complaints. Consistently striving to achieve monthly targets while upholding high quality of sales and customer interaction, maintaining average NPC score of 9.0.Acquired strong knowledge of operating systems such as Salesforce (Console), UPOS and Siebel.

Adapted to rapidly changing work dynamic and system throughout entire COVID-19 pandemic. Tutoring of 5 students of different year levels and subjects whilst maintaining consistentcommitment and effort for all.Regular administration of scheduling and organising classes and material, whilst allowing high flexibility of students.

Retail sales assistant with strong emphasis on building customer relationships and rapport. Strong knowledge of products, particularly with constant changes in promotions during busy Christmas season.High expertise in sales, achieving IPCs of greater than 4.0 during Christmas trade season.