Anthony Mccann Email & Phone Number

Worthing, Gb

London, United Kingdom

First Line Risk Manager providing guidance and support to product teams across the UK businessSupport BOI Group in-sourced service providersImplementation of Fraud Action PlanLead for Customer fraud awareness plan - bringing the Take Five fraud prevention campaign to life for BOI customersDesigning and delivering fraud awareness and prevention training for BOI colleaguesBOIUK lead for UK Finance CRM working group

London, United Kingdom

Bank of Ireland UK partners with leading organisations such as the Post Office and AA to offer a range of Financial Products to UK consumers.Responsible for managing all issues that negatively impact PO Deposit customersIncludes: IT issues, Contact Centre and Out-Sourced processing centres.Review and approval of Product Launch, Reviews and Change processesRoot cause analysis of complaints to drive improvementsSME for Outsourced Enhancement Programme - where work from UK is "in-sourced" to BOI Group and then Outsourced to selected third partiesCollate and review MIDrive improvement - including cost reduction and process improvementSME for various projectsHMRC Direct RecoveryNew Product launch with partner organisationPersonal Savings AllowanceVulnerable Customer Champion

London, United Kingdom / Haywards Heath

Launched Club Lloyds Private Banking ProductsIntroduced processes so Private Banking clients can benefit from retail Club Lloyds offersManagement of Private Banking American Express Card

London, United Kingdom

Leading various projects across the International and UK Wealth environments.Project include ensuring compliance with BCoBS and PSR, Intranet Compliance, Commuications plans, and Lending Review.The key responsibilities for this role include:Stakeholder ManagementProject Management and DeliveryRecommending StrategiesRegulatory Compliance

London, United Kingdom

Prepared Business Cases for new Product Launch and Approval. Developed strategies for applications to be processed in a timely fashion, working with teams spread across Europe.Extensive stakeholder management across the business units, including Legal, Risk, Customer Experience, Front Office and Finance.Defining products for HNW and UHNW individuals and the use of SPVs and Trusts.

London, United Kingdom

Lead review of closure of Capital Protected FundsLaunch of Junior ISA across 2 brands

Haywards Heath

Providing research and reporting writing for UHNW and HNW financial plannersTopics covered Investment, Protection, Pensions and At Retirement options

West Sussex, United Kingdom, United Kingdom

Management of team at large town centre branch.Ensure compliant sales processes were followed, staff training and coaching

Achieved compliant sales of Mortgage, Protection and associated products. Successful completion of project to assess suitability of holding a mortgage lending licence.Worked with branch colleagues to achieve sales targets.Worked with different areas of the business including Private Banking, Business Banking and Commercial to ensure correct level of service provided to clients.

Advised clients on range of mortgages and associated products