Staff Ux Researcher
Current
Jan 2022 - Present
AeroLeads people directory · profile
Anthony Torrence Email & Phone Number
Staff UX Researcher at Twilio
at
Twilio
1 work email found
@twilio.com
5 phones found area 206, 425, and 650
LinkedIn matched
4 data sources
Profile completeness 100%
Who is Anthony Torrence? Overview
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Quick answer
Anthony Torrence is listed as Staff UX Researcher at Twilio at Twilio, based in Meridian, Idaho, United States. AeroLeads shows a work email signal at twilio.com, phone signal with area code 206, 425, 650, and a matched LinkedIn profile for Anthony Torrence.
Anthony Torrence previously worked as Staff UX Researcher at Twilio and Principal XD Researcher at Intuit. Anthony Torrence holds M.S., Human Centered Design And Engineering from University Of Washington.
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Email format at Twilio
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{first_initial}{last}@twilio.com
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Profile bio
About Anthony Torrence
Anthony is a User Experience Researcher currently working at Twilio. Previous positions were with Intuit, Concur Technologies, Microsoft, AT&T Mobile, and POP! Multimedia (web design agency). He has worked on numerous SAAS, communications, hardware, and software products, and is capable of providing insightful research-based solutions to usability problems in any of these spaces. He has over 18 years of research experience using the following methodologies: Iterative, Formative, and Scorecard lab studies, Cognitive Walkthrough, Field studies, Heuristic evaluation, Structured interviews, Focus groups, Hardware "Form" studies, and Qualitative data analysis. Additionally, Anthony gained extensive experience with website design and development through the 3 years he worked at POP! Multimedia where he worked on many projects ranging from small local bank and e-commerce sites to internationally renowned performing arts organizations.Research Methodology Experience:• Lab usability studies (formative, Iterative, benchmark, and scorecard)• Field studies• Qualitative data analysis• Hardware “form” evaluation studies• Structured interviews• Cognitive walkthroughs• Heuristic evaluations• Focus groups• Literature research
Listed skills include Usability Testing, User Centered Design, Heuristic Evaluation, User Research, and 27 others.
Current workplace
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15 roles · 15 years
Anthony Torrence work experience
A career timeline built from the work history available for this profile.
Principal Xd Researcher
Jan 2018 - Jan 2022
User Experience Researcher
Nov 2017 - Jan 2022
Sr. User Experience Researcher
May 2015 - Nov 2017
Sr. User Researcher
Microsoft Surface Hub operating system user researchFocus on the software interaction and core user scenario experiencehttp://www.microsoft.com/microsoft-surface-hub/en-us
Nov 2014 - May 2015
User Experience Researcher
Surface Pro 3 accessories researchFocus on Type Cover and improving the typing and trackpad experienceStrong emphasis on quantitative and statistical data analysis
Oct 2013 - Nov 2014
Senior Ux Researcher
Jan 2012 - Aug 2013
Feb 2012 - May 2012
User Researcher
I returned to MS Hardware to independently lead the user experience research efforts on the Explorer Touch mouse, which involved both conducting research on the NUI, indirect touch/haptics platform (to be used in multiple devices) as well as the specific mouse program, concurrently, under a very aggressive schedule. Since press release this device has been.
Nov 2010 - Jan 2012
User Researcher
Microsoft
2011 - 2012
~1 yr
User Experience Researcher
- Working within the B2B HCI eCommerce group in support of the Premier sales and support platform for businesses. Through business market segment research, user interviews and testing, help better define the various user.
- User interviews and testing
- Metrics of User behavior analysis (observation, WebTrends click traffic, Foresee survey results)
- Provide usability ROI metrics
- Lab and field testing
- Act as a liaison to customer support teams to gather usability specific comments from customers
Sep 2010 - Nov 2010
User Researcher
The primary focus of this position was leading the usability evaluation of a new v1.0 VOIP device built on the Windows CE platform. Evaluation centered on the user interaction between the hardware and the LCD screen interface; however, I was also able to gather valuable data in regards to the users’ perception of the industrial design and usage of the.
Jun 2009 - Jun 2010
User Researcher
- While working for MS Hardware, I evaluated many gaming and productivity products, including mice and keyboard hardware as well as IntelliType/IntelliPoint software. Other research activities also included front-end.
- IntelliType and IntelliPoint Software - versions 6.2, 6.3, and 7.0
- SideWinder X4 Gaming keyboard
- SideWinder X6 Gaming keyboard (CNET Review: Very Good)
- SideWinder Gaming Mouse (CNET Review: Excellent)
- Bluetooth Mobile Keyboard 6000
Jan 2007 - Mar 2009
Usability Assistant 1
- Usability Engineer for Microsoft Windows team. Assessed usability of the User Account Control (UAC) component of Windows Vista through various activities:
- Defining user interaction scenarios and evaluation protocols
- Tracking and testing over 730 unique user interaction scenarios
- Reporting usability issues through Product Studio databaseInteracted with core UAC team and development teams across all of Windows by:
- Reporting and publishing test metrics
- Advocating for user regarding usability of the operating system as related to UACImproved usability of UAC component and Windows Vista through:
Jan 2006 - Aug 2006
Lead Engineer Of Qa And Usability Testing
- Introduced usability testing to the agency through:
- Performing Usability (Heuristic and Cognitive Walkthrough) evaluations of key websites
- Performing user research and requirements gathering for an in-house test case management toolManaged a test team of software testers, performing the following functions:
- Developing a team testing and reporting process
- Authoring Test Plans and Test Cases
- Working cross-functionally with development and project management teams
Feb 2003 - Jan 2006
2 education records
Anthony Torrence education
M.S., Human Centered Design And Engineering
University Of Washington
Ba, Psychology
University Of Washington
FAQ
Frequently asked questions about Anthony Torrence
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What company does Anthony Torrence work for?
Anthony Torrence works for Twilio.
What is Anthony Torrence's role at Twilio?
Anthony Torrence is listed as Staff UX Researcher at Twilio at Twilio.
What is Anthony Torrence's email address?
AeroLeads has found 1 work email signal at @twilio.com for Anthony Torrence at Twilio.
What is Anthony Torrence's phone number?
AeroLeads has found 5 phone signal(s) with area code 206, 425, 650 for Anthony Torrence at Twilio.
Where is Anthony Torrence based?
Anthony Torrence is based in Meridian, Idaho, United States while working with Twilio.
What companies has Anthony Torrence worked for?
Anthony Torrence has worked for Twilio, Intuit, Tsheets.Com Llc, Concur, and Microsoft Operating Systems Group (H10 Capital).
How can I contact Anthony Torrence?
You can use AeroLeads to view verified contact signals for Anthony Torrence at Twilio, including work email, phone, and LinkedIn data when available.
What schools did Anthony Torrence attend?
Anthony Torrence holds M.S., Human Centered Design And Engineering from University Of Washington.
What skills is Anthony Torrence known for?
Anthony Torrence is listed with skills including Usability Testing, User Centered Design, Heuristic Evaluation, User Research, User Experience, Human Computer Interaction, User Scenarios, and Mobile Devices.
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