Anthony E. Uwadiae Jr. Email and Phone Number

market according to Petco standards. Demonstrating a high level of interest in the welfare, health, and proper handling of all animals. Working with cross-functional teams executing initiatives that benefit the company. Evaluating yearly audits to design plans of action for suitable inventory levels among all stores. Making sure that all inventory management, along with payroll paperwork is completed and submitted in a timely manner. Ensuring all expenses are maintained within the allocated budget levels. Maintaining the store's appearance to adhere to Petco’s operational safety procedures and standards. Implemented the Kanban method to managing the flow of work with an emphasis on continuous improvement of standards without overburdening our teams that focus on productivity and efficiency.

Performing installations, configurations and backups. Creating, restoring and recovering databases. Troubleshooting errors, and performance tuning; creating along with managing user access. Creating Oracle security to secure databases and ensure data integrity in development; test and production systems; creating and configuring new oracle RAC databases as required using DBCA; creating, testing and implementing backups, along with recovery plans; scheduling daily, weekly and monthly hot/cold backups solutions utilizing RMAN; configuring and scheduling OEM jobs; monitoring Oracle databases to detect and resolve bottlenecks with tuning poor performing SQL statements. Oversaw software security procedures and restored protocols by monitoring access control standards, auditing trails and VPN access. Supported network and computing infrastructures observing over network connectivity, communication, operations and management of an enterprise network. Responded to reports of network problems that ensured that all systems complied with applicable industry standards.

Monitoring team performance and coaching staff; maintaining store standards by recruiting, selecting, orienting, and training employees; creating and managing employee schedules; maintaining inventories; installing and reassembling printers with various computer systems; resetting software of various machines when terminals crash; resetting and installing Network Hubs when signal fails; ensuring customer satisfaction. Supported the administration of server’s server clusters and related equipment. Managed email set up spam controls and ensured that virus protection was up-to-date. Retrieved lost or forgotten passwords for authorized users. Ensured that all key internal networks were operating efficiently. Set up accounts and passwords for specific users with authorization to access networks.

Responsible for staff recruitment, training and supervising a combination of 32 associates. Supervising a team of technical support workers; installing, repairing, maintaining, and upgrading desktop and notebook computers; performing maintenance on printers; removing computer viruses; setting up and monitoring remote access to various networks; interacted electronically and personally with computer end users experiencing trouble; verifying and documenting problems; collecting, systemizing, maintaining problems and solutions log for use by further technical support analysts; assisting in imaging, setup and deployment of PCs and servers; supporting, installing, upgrading, replacing, troubleshooting and repairing PC software, hardware and peripherals; redesigning hardware and software applications; installed hardware, software and device drivers on standalone computers; installing and configuring computer networks including LAN and WAN; determining user’s technical needs and providing them with appropriate solutions; managing network configurations to ensure that all computers on a network can communicate effectively; setting up and organizing IP addresses; training users on new software;  analyzing network problems and managing preventative maintenance procedures; maintaining documentation of technical maintenance procedures and developing and improving strong communication with staff by utilizing stills acquired from PMI-ACP.

• Supervised eighteen (18) employees with sales, inventory, merchandising and cost controls.• Maintained and exceeded Comp USA marketing goals and customer services for both Home Theater and Computer Department. • Maintained high standard customer services procedures, safety protocols with respect to the regulatory guidelines of Comp USA.• Worked in the tech department fixing and upgrading computers