Implementation Lead, Avature Platform: Led end-to-end implementation of Avature ATS, CRM, and internal marketplace, including data modeling, integrations, data migration, workflow optimization, and testing. Oversaw global support for 20,000 users in 38 countries, handling 2,000 requisitions and 50,000 applications annually. Previously served as lead administrator for BrassRing, ensuring a smooth transition to Avature.• Led ATS configuration for a global job architecture initiative, implementing position management for SuccessFactors Employee Central. Oversaw integrations, including requisition imports, new hire exports, job codes, position data, and data mapping.• Enhanced talent gateway to automatically capture Equal Employment Opportunity (EEO) data based on job location, ensuring accurate data collection during the candidate application process.• Streamlined the offer approval process by reducing approvers from an average of 5 to 3, implementing automatic assignment of required approvers based on business unit and country.• Automated onboarding notifications for new hires, alerting hiring managers and recruiters for U.S. and Canada requisitions.• Collaborated with IBM and Synopsys IT to configure deep links to the internal talent gateway, enhancing accessibility and workflow efficiency.

ATS Configuration Lead, SAP Cloud Platform: Led corporate workflow configuration, including business requirements, data loading, and testing phases. Provided ongoing support for 40,000 users, managing 12,000 requisitions and 2.3 million applications annually. Key HRIS resource for OFCCP audits, advising Diversity and Inclusion on compliance audits.• Implemented system integration for a new drug screening vendor, automating the ordering and screening package selection based on position work location.• Integrated a new background check vendor, automating ordering and screening package selection based on position type, significantly improving efficiency and end-to-end turnaround time.• Developed an automated offer process to deploy acceptance forms directly to the candidate portal, delivering location-specific forms based on the position’s location.• Enhanced new hire integration to ensure accurate reporting of recruitment program hires within the core HR system, SuccessFactors Employee Central.

Directed ATS implementation, upgrades, and testing, serving as technical support and SME for Talent Acquisition, Diversity and Inclusion, L&D, and Legal. Ensured data integrity and optimized system efficiency through process improvements.• Supported Talent Acquisition by researching and resolving issues, including unexpected results, process flaws, and user errors. Conducted scheduled activities and recommended solutions or alternative methods to meet evolving requirements.• Proposed process and candidate experience improvements, innovative solutions, and policy adjustments, presenting major recommendations for leadership approval.• Acted as a key liaison with third-party vendors and internal stakeholders to ensure seamless collaboration.• Created user procedures, guidelines, and documentation, and trained clients on new processes and functionalities to ensure smooth adoption and effective use.

Full cycle recruitment for corporate positions, supporting pharmacy and retail operations, pharmacy affairs, specialty pharmacy, health outcomes and analytics, contracts and pricing, payer marketing strategy, strategic account sales, and healthcare clinics.• Conducted behavioral-based interviews for the healthcare business unit, assessing talent and providing hiring recommendations to managers.• Sourced qualified candidates through cost-effective methods, leveraging applicant tracking systems (Taleo, OpenHire), social media platforms (LinkedIn, Twitter), networking, and professional associations.• Collaborated with HR business partners to provide tailored offer recommendations to hiring managers, ensuring alignment with role requirements and candidate expectations.• Ensured compliance throughout the recruitment cycle by strictly adhering to Talent Acquisition Standard Operating Procedures (SOP) and following Equal Employment Opportunity (EEO) guidelines.

Led the pharmacy recruitment team to successfully achieve 88 candidate hires in 2014. Recruited clinical-based pharmacists for health system and specialty pharmacy opportunities in hospitals, clinics and medical office buildings across the U.S. Source pharmacy graduates and pharmacists for community pharmacy positions in areas of high need.• Recruited pharmacists for leadership and staff roles in health system and specialty pharmacies, conducting intake meetings, behavioral interviews, candidate evaluations, and coordinating offsite interviews.• Extended offers, initiated pre-employment checks, facilitated onboarding, dispositioned candidates, and provided developmental feedback.• Sourced and screened community pharmacists for challenging locations, led intake meetings, pre-screened candidates, referred top talent, and expedited the application process.• Led marketing initiatives for hard-to-staff locations using LinkedIn, Twitter, and Bullhorn Reach.

Consistently met and exceeded 24-hour service level agreements as the primary contact for pharmacy educational assistance and incentive programs. Addressed inquiries from pharmacy students, graduates, pharmacists, and supervisors about program guidelines, eligibility, and contract terms.• Built and nurtured strong relationships with district pharmacy supervisors by supporting staffing needs and resolving issues related to the applicant tracking, educational assistance, and incentive systems.• Assisted pharmacy recruiters by addressing inquiries about pharmacist and pharmacy graduate opportunities and directing prospects and applicants to district pharmacy supervisors.• Promoted pharmacy residency, corporate pharmacy intern, and other healthcare opportunities through social media (Twitter and LinkedIn), directing prospects to online applications and recruiters.• Conducted professional background checks and organized phone and offsite interviews for recruiters at Walgreens Infusion and Respiratory Services.• Created hiring incentive reports for pharmacist and graduate positions, including pivot table chart analysis.• Managed and contributed content to the Walgreens Healthcare Careers group on LinkedIn, growing membership from 80 to over 713 in seven months—a 791% increase.