Anthony Wall Email & Phone Number

United States

• Strategically plan and manage logistics, warehouse, transportation and customer service
• Liaise and negotiate with suppliers, manufacturers and customers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Resolve any arising problems or complaints
• Comply with laws, regulations and ISO requirements

Atlanta, Georgia, United States

• Managed day to day warehouse operations as it relates to inventory, shipping and receiving
• Performed operational procedures for verifying shipments, handling and distribution of materials to technicians
• Ensured accurate warehouse inventory by processing daily issues, returns and performing cyclical inventory reviews
• Ordered necessary equipment and materials for customer custom installs

Greater Atlanta Area

• Managed day to day activities of the broadband facilities, including warehouse, inventory, asset tagging and administration
• Monitored inventory levels and assisted the Procurement Manager with required inventory orders
• Tracked assigned CPE and managed proper handling of material shipments
• Supervised logistics coordinator to meet performance targets and assist with technicians
• Established and maintained good relations with customers, vendors and transportation companies
• Accountable for supervision of fleet management and maintenance as well as office consumables

Greater Atlanta Area

• Managed parts inventory levels in warehouse and on Service Technician trucks
• Tracked all assets ordered as well as received and stocked all incoming deliveries
• Conducted periodic inventory audits for parts and asset inventory
• Maintained the organization and cleanliness of the warehouse
• Worked directly with service team and retail department to achieve daily efficient goals
• Assisted with purchasing and ordering equipment for restock and project

Greater Atlanta Area

• Controled inventory levels by conducting physical counts, reconciling with data in the system and sending reports to vendors
• Set up and maintained inventory warehouse locations to improve efficiency and reduce picking errors
• Provided timely and detail oriented shipping and inventory issue resolution
• Monitored, maintained, and verified inventory accuracy to uphold a 99.8% level of accuracy
• Built and strengthen professional relationships with vendors, clients, and peers

Greater Atlanta Area

• Provided leadership in employee development and supervision of 25+ employees
• Managed ongoing warehouse budget of 9.4M and worked closely with corporate HR department to execute policies
• Ensured proper maintenance of the 155, 000 sq. ft. warehouse and further developed all local vendor partnerships
• Planned department manpower, training and equipment needs by tracking KPI’s for shipping to maintain 99% service level
• Developed daily, weekly and monthly plans for allocation and effective use of all company resources

Atlanta, Georgia

• Maintained daily production goal of 540cph and ensured on time shipping
• Ensured proper stock rotation and approved monthly cycle count results to maintain 99.8% accuracy
• Developed and implemented all departmental assignments and schedules to ensure operational efficiency to meet corporate goals
• Organized regular warehouse and safety meetings ensure proper maintenance of the warehouse
• Planned warehouse capacity, external spaces needed during peak season and facility utilization
• Overseen customer service and all office functions to ensure all customer expectations are met

Raleigh-Durham, North Carolina Area

• Managed, planned, organized, scheduled and directed a staff of 15 warehouse employees for daily distribution
• Performed operational procedures for verifying shipments, handling and distributing materials to 80 technicians
• Ensured accurate warehouse inventory of 99.9% by processing daily issues, returns and performing cyclical inventory reviews
• Assured quality service and business objectives were carried out to provide outstanding customer service of 99.5%
• Maintained a safe work environment by ensuring that all equipment was in proper working condition and procedures followed
• Managed departmental budget of 12 million and assured compliance with safety standards for 65,000 sq. ft. warehouse

Greensboro/Winston-Salem, North Carolina Area

• Increased productivity by 10% through scheduling commitments, planned delivery, asset allocations and related variables
• Utilized Real time monitoring by providing data to 30 Tech Supervisors to increase technicians performance
• Held weekly conference calls with 30 Tech Supervisors to go over best practices, provide guidance and management solutions
• Traveled to various locations for supervision of subordinate personnel performance and monitored field conditions

Greensboro/Winston-Salem, North Carolina Area

• Managed and supervised 30dispatchers out of two locations
• Prepared daily work tasks for 65 technicians and printed route sheets
• Closed completed work orders and assigned work orders to service technicians
• Handled customer service issues to maintain a 99.5% overall customer satisfaction

Greensboro/Winston-Salem, North Carolina Area

• Dispatched 65 technicians in daily functions from providing directions, work order changes and customer pre calls
• Assisted with high call volume to resolve customer issues, make sales, provide technicians eta and account updates
• Championed special projects
• Performed light office and clerical duties such as data entry, filing, answering phone calls, faxing and typing

Greensboro/Winston-Salem, North Carolina Area

• Achieved a 90% efficiency inventory level for month end closing and quarterly closing
• Researched and resolved inventory issues for over 900 service engineers
• Managed and developed an effective team to assist with maintaining inventory levels of 12 to 14 million.
• Maintained a 99% customer service satisfaction level through increased accuracy and clarity
• Created and updated customer hospital accounts for dispatch and service processing
• Preformed data entry, answered incoming calls from engineers and customers, and assisted with switchboard operations

Greensboro/Winston-Salem, North Carolina Area

• Assembled various machine parts using schematic diagrams
• Researched and managed circuit boards for defects
• Tested units for proper operations to eliminate expensive downtime due to mechanical brake failure
• Overall designed the Braktron motor unit to be maintenance free and built for continuous use applications

Bachelor Of Science - Bs, Electronics And Computer Technology, 2.93 Gpa

The program emphasizes acquisition of sound theoretical studies, as well as intensive hands-on experiences in the area of electronics.

Education record

College Prep classes and athletics