Continually improve the user experience of the Lynk product- User research before design and after launch- Create and maintain design system- Explorative design and proof of concept for new features- Prototyping for handoffs- Service design to improve the quality of operations that affect the user journey- Studying design handoff process, customer support services & onboarding

- Improved the website project management by introducing prototyping and a better approval process- Improved the user experience of how assignments are managed within the organization across departments by implementing user-centered design and a custom-built application- I improved the way various Government Agencies maintain and update their website by implementing custom WordPress backend systemsSkill List:- Prototyping with Adobe XD and Invision Studio- Mobile… Show more - Improved the website project management by introducing prototyping and a better approval process- Improved the user experience of how assignments are managed within the organization across departments by implementing user-centered design and a custom-built application- I improved the way various Government Agencies maintain and update their website by implementing custom WordPress backend systemsSkill List:- Prototyping with Adobe XD and Invision Studio- Mobile application development with PhoneGap- HTML/Jquery/PHP/CSS coding- Content management systems custom development with WordPress and Drupal- Version control in GitHub- Document writing: proposal & contract creation- Project management Show less

- Improved the property management processes by using user experience research, and user-centered design to create a unique flavor end-to-end office and property management system.- Introduced a website containing custom-built proprietary property feeds- Improved the media capabilities by introducing new media technologies for marketing like virtual tours

My beginnings as a designer started as a freelance graphic designer and later on, a website developer.Some of my work included:- Large format window design for notable companies like Fontana Pharmacy.- Poster and flyer design- Website design for companies like: - Jamaica National Small Business Loans (JNSBL) - Supreme Ventures - Buzzz Magazine - The Press Association of Jamaica