I am responsible for strategic and transformational business initiatives that leverage Enterprise Customer Data. Specifically I have oversight of Customer Relationship Management (CRM) - with the ultimate goal of fulfilling true 1-to-1 customer-centricity for a consistent omni-channel customer experience.

Leading a team of Data ETL Engineers and Data Scientists, I delivered a Pentaho-based Service Analytics web portal for two APAC-based Financial Services clients - closing significant commercial gaps. Owning the vision and solution from its inception - I develop the strategic roadmap and vision alongside the technical architecture, overcoming the legacy challenges of removing business and data silos.

Recognised for my adaptability and reputation of success in complicated environments, I embarked as the Cloud Transformation Technical Director for a global Investment Bank moving to a Private Cloud 'as-a-Service' utility architecture. Key highlights and experience include:• Cloud Technology Platform Owner• Global Transformation Methodology• Global Design Authority for Cloud Utility Architecture• Enterprise Standards and Governance Model• P&L Responsibility and… Show more Recognised for my adaptability and reputation of success in complicated environments, I embarked as the Cloud Transformation Technical Director for a global Investment Bank moving to a Private Cloud 'as-a-Service' utility architecture. Key highlights and experience include:• Cloud Technology Platform Owner• Global Transformation Methodology• Global Design Authority for Cloud Utility Architecture• Enterprise Standards and Governance Model• P&L Responsibility and Financial Management• Commercial Contract Management (including 3rd parties)• Service Strategy and Roadmap• Client Stakeholder Management• Business Benefit Realisation Tracking• Executive Steering Committee Member• Quality Assurance Programmes• Internal Coordination and Process Improvement Show less

Joining as an external consultant, I worked mainly within Hitachi's City-based Financial Services sector providing a mixture of both Pre-Sales and Post-Sales consultancy - ranging from customer briefings and solution designs to business advisory services. Leveraging the experience obtained on client-side, I proved to be an indispensable 'go-to' consultant with many of Hitachi's largest and most demanding global clients. Key highlights and experience include:• Expert Enterprise Data… Show more Joining as an external consultant, I worked mainly within Hitachi's City-based Financial Services sector providing a mixture of both Pre-Sales and Post-Sales consultancy - ranging from customer briefings and solution designs to business advisory services. Leveraging the experience obtained on client-side, I proved to be an indispensable 'go-to' consultant with many of Hitachi's largest and most demanding global clients. Key highlights and experience include:• Expert Enterprise Data Management Design and Consultancy• Technology Advisory and Solution Sales for Financial Services and Enterprise• Technology, Product and Services Evangelist Show less

Joining Deutsche Bank's 2004 Graduate Training Programme, I settled within the bank's Information Management Engineering group where I became the lead for Data Storage on all UNIX, Linux, Hitachi and Cisco platforms - resulting in year-on-year promotions and a rapid rise to lead a number of highly visible global project roles. Key highlights and experience include:• Cloud Computing Self-Service Portal Architect ('3cV')• Global Hitachi Storage Solution Architect• Global Cisco… Show more Joining Deutsche Bank's 2004 Graduate Training Programme, I settled within the bank's Information Management Engineering group where I became the lead for Data Storage on all UNIX, Linux, Hitachi and Cisco platforms - resulting in year-on-year promotions and a rapid rise to lead a number of highly visible global project roles. Key highlights and experience include:• Cloud Computing Self-Service Portal Architect ('3cV')• Global Hitachi Storage Solution Architect• Global Cisco Fabric Solution Architect• Global UNIX Storage Solution Engineer• Regional APAC Lead Architect• Graduate Recruitment and Training Show less