Anthony Ippolito Email and Phone Number
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Anthony Ippolito personal email
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Executive Business Process Outsourcing and Insurance Operations leader. Extensive experience managing onshore and offshore teams, building organizations, and leading operations strategy. 7+ Years leading outsourcing and cross-functional operations in Commercial P&C Insurance. University of Chicago MBA with strong analytical focus.-Managed and contributed to dozens of outsourcing and consolidation efforts from discovery through transition to governance of mature offshore operations-Business lead for multiple >$1M contract negotiations and subsequent renewals-Sponsored/led multiple RPA/Automation projects across various functions
Axis (Axis Capital)
View- Website:
- axiscapital.com
- Employees:
- 2386
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Axis (Axis Capital)Chicago, Il, Us
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Head Of Bpo Governance & Claim OperationsAxis (Axis Capital) Jul 2024 - PresentPembroke, Hm, Bm
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Vice President, Business Process Outsourcing & Vendor ManagementArgo Group Apr 2021 - Jul 2024New York, Ny, UsResponsible for governance, planning, expense, and strategic direction for all non-IT business process outsourcing across all business units of commercial P&C insurance carrier. Head of corporate Vendor Management Office, defining policy & oversight of Argo's Vendor relationships throughout enterprise. -
Avp, Business Delivery ServicesArgo Group Oct 2019 - Mar 2021New York, Ny, Us
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Director Of Shared ServicesArgo Group Oct 2016 - Oct 2019New York, Ny, Us
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Sr. Director, Shared ServicesTribune Publishing Company Jan 2016 - Oct 2016Chicago, Illinois, UsLed Shared Services group for all Tribune Publishing newspaper markets, managing Customer Service, Circulation Systems and Print Advertising Operations. Responsible for vendor selection and transition, leading centralized while geographically diverse teams, customer service excellence, subscriber and vendor billing, streamlined operations, best practice implementation and efficiency gains. -
Director, Shared Services - Customer ServiceTribune Publishing Company Jul 2014 - Dec 2015Chicago, Illinois, Us
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Director, E-Commerce Sales & Product DevelopmentTribune Publishing Company Jul 2011 - Jun 2014Chicago, Illinois, UsDevelop, grow and support $12M+ annual revenue self service advertising channel for all Tribune Publishing Business Units. As the business-side owner of the self-service websites, applications and interactions with advertisers across eight newspapers, prioritized enhancements, managed implementations and analyzed sales and activity results. Doubled the revenue of this channel over a three year period, customizing our application to meet the needs of various types of advertisers.
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Manager, Advertising Product DevelopmentTribune Publishing Company Mar 2010 - Jul 2011Chicago, Illinois, Us
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Manager, Central Customer ServiceTribune Publishing Company May 2007 - Mar 2010Chicago, Illinois, Us
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Manager, Service DevelopmentTribune Publishing Company Nov 2005 - May 2007Chicago, Illinois, Us
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Assistant Manger, Customer ServiceTribune Publishing Company Dec 2002 - Oct 2005Chicago, Illinois, UsManaged the day-to-day operations of Chicago Tribune’s 65 seat inbound call center, developing incentive programs, conducting performance appraisals, analyzing call center metrics and optimizing workforce efficiency.
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Generalist, Human ResourcesTribune Publishing Company Apr 1999 - Nov 2002Chicago, Illinois, UsHandled employee relations and recruitment for Chicago Tribune Circulation & Consumer Marketing, working in both non-union and union environments and supporting multiple call centers.
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Intern, Human ResourcesTribune Publishing Company Jun 1998 - Mar 1999Chicago, Illinois, Us
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Editorial Copy ClerkTribune Publishing Company Dec 1996 - May 1998Chicago, Illinois, Us
Anthony Ippolito Skills
Anthony Ippolito Education Details
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The University Of Chicago Booth School Of BusinessMarketing -
Loyola University ChicagoPsychology
Frequently Asked Questions about Anthony Ippolito
What company does Anthony Ippolito work for?
Anthony Ippolito works for Axis (Axis Capital)
What is Anthony Ippolito's role at the current company?
Anthony Ippolito's current role is Head of BPO Governance & Claim Operations | MBA - Finance, Economics, Marketing.
What is Anthony Ippolito's email address?
Anthony Ippolito's email address is ai****@****pub.com
What is Anthony Ippolito's direct phone number?
Anthony Ippolito's direct phone number is +131222*****
What schools did Anthony Ippolito attend?
Anthony Ippolito attended The University Of Chicago Booth School Of Business, Loyola University Chicago.
What skills is Anthony Ippolito known for?
Anthony Ippolito has skills like E Commerce, Sales, Project Management, Call Centers, Human Resources, Vendor Management, Customer Service, Marketing Strategy, Strategic Planning, Negotiation, Budgets, Microsoft Excel.
Who are Anthony Ippolito's colleagues?
Anthony Ippolito's colleagues are Sibylla Strohmeier, Sharee Phelps, Sophie Draper, Neira Svraka-Petrovic, Natasha Davis, Ilias Lardas, Kalyan (Kal) Venkatraj.
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