Anthony Wovenu Email & Phone Number

Aliso Viejo, Ca, Us

Maintain caseload, documentation, and manage Field Agents at appropriate intervalsGather relevant information pertaining to case issues and submit information in a timely mannerThe Claims Case Manager will have the resources and research abilities to find information that is relevant to issues particular to a case and disseminate that information in a way that is up to company standard to present to the Client.Select appropriate Field Agents for cases, factoring in financial and geographic factors Manage case objectives in the company data management platform, oversee that all case information is correct. Including but not limited to Claimant information, important case information, personnel involved, and Field Agent hours worked.Submit a weekly update to internal personnel for all cases currently open and assigned to CM Prepare monthly report for the client containing up to date case information Ensure all invoices are correct and submitted in a timely manner to Finance

Maintain caseload, documentation, and manage Field Agents at appropriate intervalsGather relevant information pertaining to case issues and submit information in a timely mannerThe Claims Case Manager will have the resources and research abilities to find information that is relevant to issues particular to a case and disseminate that information in a way that is up to company standard to present to the Client.Select appropriate Field Agents for cases, factoring in financial and geographic factors Manage case objectives in the company data management platform, oversee that all case information is correct. Including but not limited to Claimant information, important case information, personnel involved, and Field Agent hours worked.Submit a weekly update to internal personnel for all cases currently open and assigned to CM Prepare monthly report for the client containing up to date case information Ensure all invoices are correct and submitted in a timely manner to Finance

California, United States

• Provide a range of emergency and palliative treatment and care to those injured or who have become ill due to the pandemic (COVID 19)• Organize emergency equipment for use by medical staff, such as oxygen, respirators, BLS medical supplies, etc.• Provide for basic patient care and comfort.• Assist with the movement/evacuation of patients via litter and/or gurneys• Assist in the mobilization and demobilization of equipment utilized by CALMAT during a deployment.• Observe and record patient condition and/or attitudes and reports changes to Registered Nurse or Physician and Surgeon deployed with the CALMAT.• Assist in the performance of examination and treatment, such as taking pulse, blood pressure, respiration and temperature measurements; bandaging minor wounds; taking brief medical histories; recognizing changes in level of consciousness; evaluating pupil size and response to light.• Assist the Team Licensed Vocational Nurse in the organization of patient care medical records generated during deployment.• Perform basic medical care as necessary to fulfill the Team mission, goals, and objectives.

Direct supervision of a unit of 14-18 people that collectively performs all functions of the COVID-19 Community Team response.Liaises with client and AM corporate staff; alongside client, manages initial outreach to caseAlleviate knowledge gaps of team membersManage overall Quality Assurance in the team and conduct chart auditingAssists local health department with collection of laboratory reporting and identifies PUIsAllocates tasks to the team; provides oversight of team operations and performance; ensures compliance with client guidelines and protocols and shares feedback and best practices with the clientAssists in disease trackingProtect and maintain individuals’ privacy and confidentialityProvide guidance to Case Investigators and Contact Tracers to ensure that case interview activities are conducted according to applicable protocols, policies and proceduresAs needed, conduct case reviews with Case Investigators and Contact Tracers to ensure comprehensive and high-quality interviewsProvide leadership with ongoing feedback on protocols, data collection instruments and systems to enhance their effectiveness and efficiency in meeting Call Center objectives Coordinate the unit’s schedules and provide daily, remote supervision and troubleshootingConduct phone calls, as needed, including to cases and/or contacts who have been exposed to COVID-19, to places of business a COVID-19 positive patient has frequented, and to refer patients and their families to different social servicesTrack daily and weekly progress for the unit, including cases contacted successfully, contacts tracked and referred, and patients and contacts referred to social support systemsPerform quality assurance through listening in on calls or to recordings of calls and providing feedback to team as well as participating in quality improvement conversations with supervisors

Supervise a team of contact tracers.Communicate with cases in a professional and empathetic manner.Act as primary point person to call people with a positive diagnostic test for COVID-19, provide support and gather information, including information about the disease.Triage and coordinate next steps for isolation for cases and quarantine for individuals the person has been in contact with.Collect and record information on symptoms into the CRMCoordinate tracking efforts with local health authority and refer high-level cases to local resources.Oversee quality control of data collection and data reporting.Make informed, educated decision on case management based on interview guidelines.Case Investigators will be required to use their own telephone, computer and electronic equipmentMaintain daily contact with the Case Navigator.

• Answer multi-line phone system, screen and direct calls; take and relay messages. • Document and distribute inquiries from customers, clients and business partners.• Order and stock office and breakroom supplies – daily and weekly maintenance and inventory.• Manage incoming mail, overnight shipments and deliveries; distribute appropriately.• Provide support in customer/sales partner marketing and retention efforts, including but not limited to campaigns and customer recognition gifts.• Send welcome packets for all new deals and renewed deals.• Arrange office events such as catering orders and employee experience initiatives. • Make travel arrangements for staff and management team when necessary.• Welcome guests, candidates, and partners to the office and conduct office tours.• Assist with sales support and recruiting functions, including but not limited to distributing leads and coordinating with new hires. • Perform other general administrative and clerical duties as needed.

• Retrieve state reportable data from web applications while verifying data, researching and troubleshooting data integrity issues that fall within the state mandated reporting requirements• Prepare, correct, and submit state mandated EDI medical data reports in the defined format• Receives reports back from State; resolves discrepancies and input errors by conducting research and/or working effectively with client and/or client services as appropriate• Tracks and maintains electronic copies of reports. Ensure files submitted to each jurisdiction for their team are successfully received and accepted• Keeps management informed of issues with the state that need to be escalated to the client or additional state personnel• Respond back to the state in a professional, accurate and timely manner.• Provide the highest level of customer service to customers, whether these are current or prospective clients, vendors, staff, business partners or visitors.• Manage confidential client, financial and employee information with discretion and good judgment in accordance with company guidelines.

• Perform data error corrections, retrieving state reportable data from medical bill ensuring accuracy of medical bill data according to state mandated EDI reporting requirements• Manage confidential client financial and employee information with discretion• Ensure accuracy of medical bills to bill images prior to submission• Monitor error correction queues in accordance with state mandated due dates • Manage corrections and submission of over 12 accounts across California and Texas making sure to abide by the protocols for each state

• Provided communications support to both staff members and event participants• Handled event photography and videography, as well as post-processingvia Adobe Photoshop and Adobe Premier• Managed greeting and checking-in of event guests and participants• Maintained event attendance records, and create event surveys viaapplications such as MyEEE, mail-chimp, and guidebook

Irvine Ca

-Helped create a responsive, positive, and welcoming environment for all visitors to the SummerSession Student Life Office.-Assisted walk-in Summer Session and Special Programs students (and parents) with questions and concerns-Data entry, check forms, and when called upon, process application components and forms in ourPower Campus and Microsoft Access computer systems, prepare mailings, file, and copy.-Assisted in the drafting and creation of program documents and in the planning of event details.-Supported coordination of supplies for programmatic events.-Greeted, guided, and found students during airport pick up events, including tracking flights-Corresponded regularly with Summer Session Leadership Development Program groups ("mentors").-Prepared agenda documents and team development exercises /activities that meet the goals of the Leadership Development Program.

- Provided support in communication regarding summer events to both staff and participants- Managed documenting events through photographs and recording- Assisted in greeting and check-in event guests and participants- Oversaw maintained event attendance records, and created event surveys through applications such as MyEEE, mail-chimp, and guidebook

Irvine, California

-Supported and enforced the community lease policies as well as ACC and UCI policies and procedures.-Assist in keeping the community clean. -Enforced and responded to community safety and emergency occurrences using policies and procedures.-Document law and lease agreement violations and take appropriate action to stop the behavior.-Maintained confidentiality in all job responsibilities.-Planned, hosted, and evaluated all programs at Vista Del Campo, Norte.-Mediated conflict and helped residents to create a respectful living community.-Contributed to the community newsletter/blog.

Global Health Research

In charge of all the same tasks as a research assistant in addition to logistics of all projects and communication between professor and research students.As a coordinator, I assembled the syllabus quarter, prepped any materials needed for the meetings. Most of the research meetings are lead by the coordinators and all questions and email corespondents are directed to me as well. Part of this job includes recruitment. Presentations on research , collecting resumes, formulating questions and conducting interviews on potential new research assistants. Ultimately, I (along with the other members of recruitment) decide who is invited to join our research team. Working with local and international non government organizations to send students to Geneva for World Health Assembly.Managed University Institute, a non profit organization, with the goal of providing global health education to areas that do not have proper access.

Irvine Ca

- Scheduled appointments for students and counselors- Managed phone systems and printers- Liaison between faculty and administrators

Cancer Research Institute

- Testing different chemotherapy agents on cancerous skin cells.- DNA electrophoresis- Managed Laboratory upkeep- Managing cells in incubator- Making media- Cutting and separating skin cells

Global Health

Student Video Project: First project included organizing and putting together a data base of videos used for education on specific systems my professor used for his class rooms.Global Health Live Pacific: Second project included perfecting our system for video conferencing then emailing Health professionals and professors from all over the world to set up training sessions to use our systems for lecturers. Global Health Live Geneva: Worked with graduate student to draft a syllabus for a class where students earn units and spend a week in Geneva during the World Health Assembly. T.W.I.G.H. This week in Global Health with Dr. Greg Martin: Worked on producing an episode on refugees Association of University Programs in Health Administration: Presented research on the importance of a global perspective to teaching global health during Global Healthcare Symposium.American Public Health Association: Submitted proposal Undergraduate Research Opportunities Program: Poster presentation made on the qualitative approach to global health research.

Las Vegas, Nevada Area

First responder to large scale event such as the Electric Daisy carnival. In charge of medical checks at the front gate by approval of prescription drugs. In the field, responsible for making sure that event attendees are in good health. Transporting those that need to go to our clinic as needed. Assisting Doctors in the clinic. Rendering emergency aid when necessary .

Ridgecrest, California

Responded to emergency 911 medical and trauma calls in the East Kern area that included but was not limited to: Ridegecrest, Lake Isabella, Searles Valley and all neighboring cities including and up to Death Valley . - When on a Advanced Life Support rig, primarily in charge of ambulance operations and ALS supplies while maintaining contact with home base and receiving hospital/air services. Performed BLS interventions while paramedic handled ALS level medical treatment. - When on a Basic Life Support rig, responsible of managing overall scene until ALS arrived or transported patients to high level of care where other resources were not available. Acting as field medical authority, was in charge of deciding the best decision for follow up treatment on patients. - Community outreach programs with the city of Ridgecrest, Trona, Lake Isabella for general public safety and job prospects after high school. - Lead public safety programs like Sidewalk CPR where we taught citizens proper hand placement for rendering CPR to people in a cardiac crisis.

Ridgecrest Ca

Certified Reading & Learning Association Level 1 tutor for Math and English: Certified to tutor Math up to Calculus 1/Statistics and English 102- Managed one on one sessions where I would focus on particular subjects that students had trouble. Answered very specific questions and empowered students to engage with professors.- Managed group session of 2 to upwards of 15 students where the session would be more of a seminar where we would review general question or whatever the previous lesson plan pertained to. Help students test prep and introduce topics that would be relevant to upcoming papers assignments.

Greater Los Angeles Area

Worked with Kaiser Hospital and performed all interfacility transports ranging from Basic life support, Advanced life support, Critical Care Transport, house call private ambulance pick up, and psychiatric patient transport.Worked with contracts with school in Los Angeles and Orange county as medical standby for example UCLA's Rose bowl football games and California State University, Fullerton's Concerts. Worked with Los Angeles Fire Department as the back up 911 ambulance in the event of overflow emergency calls.

Greater Los Angeles Area

Worked as primary transport for patients who required dialysis multiple times a week. Picked patients up from home, convalescent home, or hospital and transported them to dialysis center. Patients transported to the hospital in the event of an emergency enroot to dialysis or returning home.

Public Health Policy, Health Policy B.A.

Activities and Societies: Public Health Association, Global Health Research and Translation, Public Health Research, Information.

Liberal Arts: Math And Science, Health And Human Services

Activities and Societies: International Club, Student Governemnt, KCCD Tutor