• Lead junior software developers• Expanded the main application with new features and improvements• Developed SQL stored procedures and functions for critical business processes

• Manage\Lead multiple high level projects throughout an agile software development lifecycle.• Strong understanding of both C# and VB.NET with a proven track record of fully developed integrated business solutions within the Managed Service Providers industry providing a rich user experience for the LabTech partner base.• Strong understanding of developing within Visual Studio Team Foundation Server 2010 on the .NET Framework 3.0 - 4.0 in both VB and C# languages.• Strong understanding of the Windows Server operating system and components such as IIS, Windows services and ODBC.• Strong understanding of DLL assemblies that are loaded into applications through interfaces for the extension of methods used to integrate with windows services, web services and Application Processing Interfaces.• Strong understanding of WCF libraries hosted through .NET Web Services and Windows Services that allow for the communication between systems and assemblies.• Lead projects throughout the research and development stage ensuring all design requirements are meet and delivered on time within a Waterfall SDLC Model.• Researched, designed and developed .NET DLL assemblies that integrate with products such as Symantec SEP, Symantec Backup Exec, CA D2D, GFI Vipre Antivirus, ESET Antivirus, AppAssure, Acronis and ConnectWise PSA providing integrated business solutions.

• Developed VB.NET console applications used to create custom monitoring counters that gather specific data such as memory/cpu usage through WMI on critical application and database servers. • Developed and hosted ASP.NET web applications written in VB running in IIS that perform specific functions for various departments such as Active Directory searches for Human Resources and the execution of VBScripts for the Quality Assurance team.• Developed automated workflows that execute SQL Server stored procedures, SSIS packages, SQL Agent jobs and SQL scripts through VBScript procedures and functions that are critical to the daily operations of the business.• Design, configure, customize and maintain Compuware’s Server Vantage application that monitors the enterprise environments for performance and availability.• Automation and management of business processes through a centralized server connected to multiple agents across the enterprise environment.• Contribute to the design, configuration and implementation of DEV and QA environments used for testing automated workflows.• Document all processes throughout the project life-cycle.• Train operations on the support of all processes being implemented into the production environments.• Provide Tier II level support for the production application servers.• Provide Tier III level support for the automation server and all automated processes.• Provide customer service to the business while maintaining a 99.99% uptime of all enterprise systems.

• Maintained Intel based servers running on Windows 2000 in a triplexed 10/100 BaseT Ethernet network which processed up to 8,000 wagers per second in the pari-mutuel wagering industry.• Maintained a 99.99% uptime in a LAN / WAN network environment that communicates with pari-mutuel wagering sites from all over the country.• Configured and maintained routers and switches.• Monitored business processes, generated reports and scheduled backups.• Laid out patch cable to implement new user machines on the network.• End-user support with hardware and software related issues.