Anthy Nguyen Email & Phone Number

Shakopee, Minnesota, United States

Primary point of contact and knowledgeable resource for Club M and Promotions. Enrolled casino guests in the Club, issues complementaries, promotes Club M, and provides information about both Mystic Lake and Little Six. Assisted with the execution of all promotions, VIP and special events. Initiated and practiced exceptional guest service in all situations to ensure that all new and returning guests have a memorable experience. Oversaw and administered collateral distribution on the casino floor and keeps inventory of the marketing storage and costume rooms. Troubleshooted guest concerns related to marketing technologies (i.e. digital applications, player tracking, offers, kiosk redemptions, etc.)

Eagan, Minnesota, United States

Welcomed 35,000 fans into training camp. Promoted the Vikings Kids Club, actively selling 3,500 memberships. Aided in overseeing and executing Vikings activation elements in the Fan Village and Kids Zone, including fan photo opportunities, inflatable games, and other youth activities. Assisted daily special groups to deliver a positive experience. Worked with vendors to assist with daily set up and tear down of fan activation elements. Supported VIP Hospitality and organizational initiatives. Engaged with fans through experiential activation and customer service roles. Facilitated player engagement and autographs. Served as an ambassador for the Minnesota Vikings organization. Assisted with daily operations responsibilities, including keeping a clean and presentable fan activation area.

Minneapolis, Minnesota, United States

Demonstrated flexibility in various roles, contributing to smooth event operations. Delivered outstanding experiences for over 5,000 guests, and creatively resolved challenges for successful outcomes. Ensured exceptional service, and customer satisfaction, upholding Surly’s reputation in Festival Field.

Minnesota State Fair

Successfully promoted the company's social media presence via TikTok to further user engagement, growing accounts by 40%. Collaborated with team members to brainstorm creative ideas and align content with marketing goals.

Minnesota State Fair

Delivered exceptional customer service to over 60,000 customers during Minnesota State Fair. Managed sales transactions, itemizing and totaling customer’s purchases. Led orientation and training for new employees, ensuring smooth team integration. Ensured product quality and consistency before sale, maintaining high standards.

Minneapolis, Minnesota, United States

Developed creative strategies for brand awareness and fan engagement. Artist management and outreach, scouted talent for headliner shows and private artist events on campus. Designed promotional materials for marketing campaigns and managed content on social media platforms.

Minneapolis, Minnesota, United States

Facilitated product sampling and promotional giveaways throughout campus and local venues to drive brand awareness and consumer interest. Built and maintained positive relationships with Greek life organizations and local bars to enhance promotional opportunities. Assisted in organizing and executing brand-related games, contests, and interactive experiences.

Minneapolis, Minnesota, United States

Managed marketing budget, and executed ad plans and buys to maximize marketing reach and impact. Managed social media calendar across multiple platforms, driving engagement and communication. Implemented effective marketing campaigns on various platforms, such as MetaBusiness, Spotify, and BandsInTown. Designed and created artwork for various artists and distributed promotional materials. Conducted thorough research on customer behavior, preferences, and trends. Identified optimal marketing channels and target demographics for successful campaigns. Organized and managed various holiday events, such as Horror on Hennepin and New Years Eve 2023.

Medina, Minnesota, United States

Medina, Minnesota, United States

Applied verbal and non-verbal communication to resolve patient inquiries. Coordinated with various insurance companies via phone and fax. Utilized excellent customer service that emphasizes delivering a positive experience for clients. Scheduled appointments and maintained calendar via phone, text, and email for 900+ patients.

St Cloud, Minnesota, United States

Answered 200+ incoming calls daily utilizing a courteous and professional manner to collectinformation and identify customer needs. Translated customer requests and inquiries into Vietnamese for nail technicians. Calculated and collected payments for services rendered. Maintained organization for appointment books.