User Support: Assisting UNICAP users in utilizing applications and resolving various technical issues.Server Maintenance: Performing updates, vulnerability fixes, and maintenance of server parameters and services, ensuring proper functionality.System Monitoring: Conducting analysis and diagnostics of computing environments, monitoring the performance and security of the infrastructure.Network Configuration: Working on Wi-Fi and wired networks, configuring network devices, and troubleshooting related issues.Information Security: Managing firewalls, antivirus, and other protective mechanisms to ensure the security of the institution's data and systems.

ERP Implementation and Maintenance: Coordinated the implementation of an ERP system, optimizing business processes, and providing ongoing maintenance, including performance monitoring, updates, and user support.Employee Training: Conducted training sessions to enhance employees' proficiency with the ERP system and other technological tools, improving productivity and reducing operational errors.IT Management: Managed IT activities, overseeing infrastructure, providing technical support, and implementing information security policies.Website Development: Developed websites using low-code platforms and standard web technologies (HTML5, CSS3, JavaScript), with a focus on functionality and easy maintenance.API Development: Created APIs using Python and C to automate product pricing processes, increasing efficiency and accuracy.Google Workspace: Managed daily operations with Google Workspace, utilizing collaborative tools like Google Drive, Docs, and Sheets.