Results-driven Portfolio Manager with 9+ years of experience at VMware, leading digital transformation initiatives and driving operational excellence.Key Achievements:• Led global digital transformation projects, improving process efficiency by 25%• Established Intelligent Automation CoE, resulting in $5M annual cost savings• Managed $50M worth of projects with 30% average ROI• Increased digital adoption by 25% annually, reduced costs by 30%, and improved customer satisfaction by 40%• Achieved 90% on-time, within-budget project delivery• Reduced project risks by 30% through proactive strategies• Improved team productivity by 20% as Chief of Staff for CoE Leader• Increased NPS by 40% and reduced customer complaints by 30%• Achieved 95% stakeholder satisfaction and 80% technology adoption in 6 monthsCore Competencies:• Portfolio & Program Management• Digital Transformation• Change Management• Stakeholder Engagement• Process Optimization• Risk Management• Data-Driven Decision Making• Team Leadership & MentoringCareer Progression at VMware:1. Portfolio Manager (July 2022 - July 2024) - Led PMO and Change Management function - Established Intelligent Automation CoE - Provided strategic support as Chief of Staff for CoE Leader2. Program Manager (Sept 2016 - July 2022) - Managed complex programs and projects - Implemented new technologies and improved digital adoption - Focused on stakeholder engagement and performance management3. Senior Change Specialist (Sept 2015 - Sept 2016) - Led enterprise-wide LMS and SAP implementation - Developed training strategies for organizational change initiatives - Managed global team for change readiness and adoption programsConsistently delivered high-impact results through strategic planning, effective execution, and continuous improvement. Expertise in leveraging technology and change management principles to drive organizational success and innovation.

• Led and executed global change management strategies, significantly boosting employee engagement and productivity.• Cultivated productive stakeholder engagement with senior leaders and business sponsors by building robust, trusted advisor relationships. This strategic approach facilitated user adoption and delivered tangible value to the organization.• Conducted regular assessments and gathered feedback to measure the success of change initiatives, making data-driven adjustments as necessary.• Developed comprehensive change management strategies, including communication plans, training programs, and resistance management plans, tailored to each business’s unique needs.• Facilitated workshops and training sessions for employees at all levels to support their transition through organizational changes.• Managed communication channels to ensure consistent, transparent messaging throughout the change process.• Implemented feedback mechanisms to gather employee input and address concerns in real-time.• Coached and mentored junior change management team members, fostering professional growth within the team.

• Lead training consultant for PRINCE2 Foundation and Practitioner courses at ADEPT Technology, delivering virtual, classroom, and corporate training sessions.

• Developed and aligned strategic plans for SABA implementation with business goals to ensure maximum impact and value.• Provided comprehensive oversight of SABA implementation, ensuring strict adherence to timelines, budgets, and quality standards.• Engaged SABA stakeholders effectively to gather requirements, address concerns, and foster collaboration for successful implementation.• Managed relationships with SABA vendors to ensure alignment with project goals and drive mutual success.• Optimized resource allocation for SABA implementation, balancing personnel, budget, and technology needs to achieve optimal outcomes.• Proactively identified and mitigated risks specific to SABA implementation to safeguard project integrity and continuity.• Executed tailored change management strategies for SABA implementation, ensuring smooth adoption and high user satisfaction.• Established and monitored rigorous quality standards for SABA project deliverables, consistently meeting and exceeding expectations.• Maintained meticulous documentation of SABA implementation progress and provided regular updates to stakeholders, ensuring transparency and accountability.• Led continuous improvement initiatives specific to SABA implementation, enhancing efficiency and effectiveness.• Set up in-house Level 1 and Level 2 support for SABA end-users post-implementation, ensuring sustained success and satisfaction.

• Led end-to-end ERP implementations (Siebel, SAP, Oracle), driving substantial ROI and enhancing organizational efficiency, service delivery, and customer satisfaction.• Managed ERP system selection, customization, and alignment with business objectives, ensuring seamless integration and an enhanced customer experience.• Cultivated strong stakeholder relationships, facilitated change management, and ensured widespread buy-in for ERP initiatives, leading to smoother transitions and increased customer confidence.• Developed and executed comprehensive test plans, ensuring system integrity and compliance with regulatory standards, bolstering customer trust.• Provided tailored training, ongoing user support, and thorough documentation to maximize ERP adoption and proficiency, improving customer interactions.• Identified process improvement opportunities, monitored system performance, and recommended enhancements for continuous optimization, resulting in increased customer satisfaction.• Managed project budgets, optimized resource allocation, and provided transparent financial reporting, delivering tangible ROI on ERP investments, and benefiting customers through improved products and services.