Antoaneta Necula, Acs, Almi Email & Phone Number

Aliso Viejo, California, United States

• Instituted operational credibility by supporting the field, internal customers, and underwriters with operations and customer service tasks• Expedited the employee sponsored/MultiLife New Business process by efficiently managing a relationship with field personals and vendors• Effectively updates the field and vendors on all necessary policy requirements to ensure its timely execution.• Responsible for managing the collection of new business applications while gathering, preparing, and coordinating the information necessary to evaluate the proposed insured• Supported fellow coworkers and other departments by acting as a backup and managing their daily activities

Irvine, California, United States

• Increased insurance and financial productivity by processing 250+ account changes daily• Successfully managed a high work volume of dependent PCS enrollments and reinstatements and overrides.• Established healthy relationships between internal and external clients by providing the highest level of customer service

Fountain Valley, California, United States

• Identified and analyzed financial related issues by working close with clients and coordinating all account processes• Efficiently processed both employee and dependent PCS enrolments, reinstatements, and overrides in a timely manner• Reinstated financial credibility by administrating all medical conversion plans

Fountain Valley, California, United States

• Increased productivity by collaborating with clients to complete their Group Medical Conversion Trusts Application for COBRA• Produced thriving internal and external relationships by expertly responding to department of insurance complaints• Expertly responded to department of insurance complaints• Ensured accounting stability by performing reconciliations of Group Medical trust accounts