Regional Global Accounts Specialist
Current
Dec 2022 - Present
AeroLeads people directory · profile
Antoine Hani, Mba Email & Phone Number
Business Professional │ Facilitator
at
Booking.com
1 work email found
@booking.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Professional │ Facilitator
Location
Longwood, Florida, United States
Company size
Who is Antoine Hani, Mba? Overview
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Quick answer
Antoine Hani, Mba is listed as Business Professional │ Facilitator at Booking.com, a company with 15815 employees, based in Longwood, Florida, United States. AeroLeads shows a work email signal at booking.com and a matched LinkedIn profile for Antoine Hani, Mba.
Antoine Hani, Mba previously worked as Regional Global Accounts Specialist at Booking.Com and Operational Support Global Accounts at Booking.Com. Antoine Hani, Mba holds Master Of Business Administration (Mba), Business Administration And Management, General from Rollins College - Crummer Graduate School Of Business.
Company email context
Email format at Booking.com
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*@booking.com
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AeroLeads found 1 current-domain work email signal for Antoine Hani, Mba. Compare company email patterns before reaching out.
Profile bio
About Antoine Hani, Mba
Antoine Hani, Mba is a Business Professional │ Facilitator at Booking.com. He possess expertise in teamwork, hospitality industry, customer service, customer satisfaction, hospitality management and 3 more skills. He is proficient in French and English. Colleagues describe him as "Antoine is a pleasure to work with. He possess many talent that he was able to use to any positions. Antoine started as an agent who can us his great Empathy and connection skills to make every customer feel valued and gain their loyalty in a short time. Shortly after Antoine became a senior to many agents whom he led to be independent and to gain knowledge. With his pleasant manner and constant encouragement to the agents whom he serves, he in turn gained lots of trust and was able to achieve lots of success. Becoming a trainer, was a great achievement for Antoine. It was my pleasure working with him at this time. Antoine was open to feedback and gave great suggestions to enhance the training experience. He was humble and worked hard to keep himself up to date on all changes which made him a great trainer. Trainees appreciated his sence of humor in class and his ease of passing on information. As he continues his career with his many skills and talents, Antonio will be a great addition to any team."
Listed skills include Teamwork, Hospitality Industry, Customer Service, Customer Satisfaction, and 4 others.
Current workplace
Antoine Hani, Mba's current company
Company context helps verify the profile and gives searchers a useful next step.
Booking.Com
6 roles
Antoine Hani, Mba work experience
A career timeline built from the work history available for this profile.
Operational Support Global Accounts
Dec 2021 - Dec 2022
Senior Partner Specialist
- Collaborate with the company’s account managers to provide partners (clients) solutions for complex situations leading to the retention of valuable, profitable partnerships.
- Act as consultant to the company’s partner specialist to ensure consistent practices and optimize the success rate of specialist-client interactions.
- Support the company’s partner specialists with technical related challenges and provide alternative solutions to unattainable partner requests.
- Analyze the viability of technical support claims and report those with business impact to the appropriate departments.
Apr 2018 - Dec 2021
Senior Customer Service Executive
- Coached and supervised the daily tasks of a team of 10-15 customer service representatives.
- Mentored and collaborated with representatives to meet/exceed KPI targets.
- Handled escalated customer complaints and authorized exceptional refunds.
- Administered the transition of a third-party customer service site from email only support, to email and phone support.
- Identified customer service trends and determines system improvements.
- Accomplished customer service human resource objectives by recruiting, selecting, training, and coaching employees.
Nov 2014 - Apr 2018
Interim Customer Service Trainer
- Facilitated the training of 10-25 new hires in a class room setting.
- Designed and delivered training programs for customer service staff
- Provided updates and details on new services and/or products
- Instructed and informed staff about system use, policies and process.
- Developed team skills in areas of customer service, selling and communication
- Successfully planned and organized training activities.
Mar 2016 - Aug 2016
Customer Service Representative
- Assisted in determining destination, travel dates, costs, and accommodations required
- In charge of conversing with customer to determine destination, financial considerations, and accommodations required
- Provided customer with travel information, such as local customs, points of interest, or foreign country regulations and printing or requesting transportation carrier tickets.
- Provided phone assistance to customers and effectively resolved their inquiries and complaints
Feb 2013 - Oct 2014
Team & coworkers
Colleagues at Booking.com
Other employees you can reach at workingatbooking.com. View company contacts for 15815 employees →
VW
Vanessa Wen
Colleague at Booking.ComChengdu, Sichuan, China, China
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NA
Nazanin Anabestani
Colleague at Booking.ComAmsterdam, North Holland, Netherlands, Netherlands
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EA
Elizabeth Akua B.
Colleague at Booking.ComManchester Area, United Kingdom, United Kingdom
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GM
Gemma Mcgovern
Colleague at Booking.ComIreland, Ireland
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GR
Guillem Reverter Flores
Colleague at Booking.ComGreater Tarragona Area, Spain
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LP
Lucie Py
Colleague at Booking.ComLondon, England, United Kingdom, United Kingdom
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JM
Jason Mulligan
Colleague at Booking.ComCape Town, Western Cape, South Africa, South Africa
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DK
Dmitriy Kovalev
Colleague at Booking.ComAmsterdam, North Holland, Netherlands, Netherlands
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AG
Alyona G.
Colleague at Booking.ComHoorn, North Holland, Netherlands, Netherlands
View →
BD
Bonnie Daley
Colleague at Booking.ComLiverpool, England, United Kingdom, United Kingdom
View →
Vanessa Wen
Colleague at Booking.ComChengdu, Sichuan, China, China
View →
NA
Nazanin Anabestani
Colleague at Booking.ComAmsterdam, North Holland, Netherlands, Netherlands
View →
EA
Elizabeth Akua B.
Colleague at Booking.ComManchester Area, United Kingdom, United Kingdom
View →
GM
Gemma Mcgovern
Colleague at Booking.ComIreland, Ireland
View →
GR
Guillem Reverter Flores
Colleague at Booking.ComGreater Tarragona Area, Spain
View →
LP
Lucie Py
Colleague at Booking.ComLondon, England, United Kingdom, United Kingdom
View →
JM
Jason Mulligan
Colleague at Booking.ComCape Town, Western Cape, South Africa, South Africa
View →
DK
Dmitriy Kovalev
Colleague at Booking.ComAmsterdam, North Holland, Netherlands, Netherlands
View →
AG
Alyona G.
Colleague at Booking.ComHoorn, North Holland, Netherlands, Netherlands
View →
BD
Bonnie Daley
Colleague at Booking.ComLiverpool, England, United Kingdom, United Kingdom
View →
2 education records
Antoine Hani, Mba education
Master Of Business Administration (Mba), Business Administration And Management, General
Bachelor Of Science (B.S.), Hospitality Administration/Management
Sagesse Universitly Faculty Of Hospitaly Management
FAQ
Frequently asked questions about Antoine Hani, Mba
Quick answers generated from the profile data available on this page.
What company does Antoine Hani, Mba work for?
Antoine Hani, Mba works for Booking.com.
What is Antoine Hani, Mba's role at Booking.com?
Antoine Hani, Mba is listed as Business Professional │ Facilitator at Booking.com.
What is Antoine Hani, Mba's email address?
AeroLeads has found 1 work email signal at @booking.com for Antoine Hani, Mba at Booking.com.
Where is Antoine Hani, Mba based?
Antoine Hani, Mba is based in Longwood, Florida, United States while working with Booking.com.
What companies has Antoine Hani, Mba worked for?
Antoine Hani, Mba has worked for Booking.Com.
Who are Antoine Hani, Mba's colleagues at Booking.com?
Antoine Hani, Mba's colleagues at Booking.com include Vanessa Wen, Nazanin Anabestani, Elizabeth Akua B., Gemma Mcgovern, and Guillem Reverter Flores.
How can I contact Antoine Hani, Mba?
You can use AeroLeads to view verified contact signals for Antoine Hani, Mba at Booking.com, including work email, phone, and LinkedIn data when available.
What schools did Antoine Hani, Mba attend?
Antoine Hani, Mba holds Master Of Business Administration (Mba), Business Administration And Management, General from Rollins College - Crummer Graduate School Of Business.
What skills is Antoine Hani, Mba known for?
Antoine Hani, Mba is listed with skills including Teamwork, Hospitality Industry, Customer Service, Customer Satisfaction, Hospitality Management, Team Leadership, Management, and Training Facilitation.
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