Responsabilités principales :•Gestion de 41 projets complexes sur un délai de 5 semaines, avec un suivi rigoureux des budgets, des délais et des besoins clients.Réalisations :•Augmentation de la marge des projets de 9 %.•Mise en place de Monday pour la gestion des sprints et des KPI de performance.•Amélioration du CSAT client à 97 % grâce à un suivi rigoureux et des livraisons optimisées.•Support client renforcé via HubSpot, avec un pipeline de tickets maîtrisé et une résolution rapide.

Poste chez Naval Group : Leader européen du naval de défense au service de plus de 50 marines, chiffre d’affaires de 4,1 milliards d’euros, employant plus de 16000 salariés Poste rattaché à différents services : autonomie, force de proposition, travail avec différents interlocuteurs - Recueil du besoin & études de différentes technologies (dont la réalité augmentée) pour l’amélioration des processus de maintenance de navires armés (optimisation, réduction des erreurs de conception et des coûts associés)- Recueil du besoin, étude & définition d’un outil (Qlik Factory) pour la réalisation d’un moteur de recherche d’informations techniques issues de bases de données multiples (20aine de BDD) - Refonte UX/UI de l’intranet du service : réalisation et mise en place d’une interface web (Design + Ergonomie Utilisateur) permettant l’accès à divers documents méthodes processus pour l’ensemble des 10 services. Technologies utilisées : HTML, JAVASCRIPT, CSS, XWIKI- Dématérialisation de la rédaction de livrables client

- Redaction of Requirements specifications- Creation of prototypes via Figma- Market surveys- Competitive studies

🔵 Leading Continuous Improvement and Digitalization of processes : - Project management : implementation of digital & organizational models to improve processes : --> Digital roadmap definition & follow up--> Progress meetings leading --> Communication to Production and Quality Team--> Creation of a digital app to monitor and analyze quality defects (management of a developer) 🎯 Impact : gaining 2 hours minimum per day (i.e. 6000€/year)--> Creation of automated dashboards to monitor Quality KPIs & Quality audits 🎯 Impact : gaining 30 minutes per day (i.e. 1500€/year)--> Implementation of a website for Quality Clients that allows a direct communication with the Production department--> Creation of a website to collect and monitor every information entered by the Quality technicians🔵 Leading the Quality Production Performance :- Management of the 8 Quality Basics : --> Poka Yoke (Standards, audits, validation of new Poka Yoke)--> Ok first part (Standards, audits)--> Check-Do-Check (Creation of new standards work display)--> Final Inspection (Creation of new standards & Quality defects Bible)--> Management of non conformity (Implementation of a new process)--> Rework under controls (Implementation of a new process, audits)--> QRCI 8D (Leading the problem resolution, training of the Production team)--> Audit (Planning of audits for quality technicians)- Creation of new KPIs to drive the performance🎯 Impact : Reduction by 50% of Production’s Quality Defects in a 2 years period🔵 Management of a team of 4 technicians : --> Prioritizing work in daily meetings--> Assigning individual tasks depending on each technician's expertise & Improvement of their skills

🔵 Raising the Lean certification mark of the entire plant : - Assessment of the Lean level of the plant periodically- Project management on Lean certification : --> Lean roadmap definition & follow up--> Progress Meetings leading --> Communication to Lean global teams --> Improvement of Lean criteria (Lean design : Visual Management, Standard Work, Material Management, 5S, Line execution : Poka Yoke, Visual defects standard, Quality metrics)--> KPIs analysis and follow up on the Brilliant factory score card🔵 Sharing best practices with GE Onshore and other industrial sectors🔵 Deploying Digital tools within the plant to improve industrial & organizational processes : - Digital roadmap definition & follow up- Deployment of digital tools :--> EAndon (smart alert system)--> GEOS (meeting management system in the shop floor)--> GEFORM (online form for Quality and HSE inspection)--> Mashup (compilation & display of live graphics data)--> IDEA (generation idea system)- Monitoring new technologies (drones, RFID, Ergoskeleton) to adapt them for company purposes & improve the existing processes

🔵 Raising the Lean certification mark of the hub line :- Lean assessment review (Lean Certification Line)- Project management for Lean certification with the DMAIC method : Improvement of the Generation Idea System- KPIs analysis & follow up🔵 Improving the material management of inbound components (part presentation) :- Raw material flow analysis & optimization- Logistic box study - Parts trolleys design and prototyping 🎯 Impact : gaining 80% of space on line, improving safety & ergonomics, reducing production time

Creation of a Web User Interface using PHP/MySQL/HTML/JS/CSS

As part of the deployment of new digital contracts, assistance in compiling the technical file, reception of equipment, logistics, plan follow-up, administrative management, internal reception, customer reception, participation in the qualification of technical elements