Effectively assist the Director in managing the Housekeeping Department at Harrah’s Las Vegas. Duties included ensuring all established safety policies and procedures were followed per OSHA guidelines. Worked with culinary union to ensure departmental procedures were in alignment with the contract. Department scheduling, training, conflict resolution, employee development and all aspects of office leadership for over 300 line employees and supervisors. Daily use of AS400 database system (LMS) and Microsoft Office applications (Excel, Word, Outlook). High volume guest service with emphasis on hotel cleanliness and overall appeal. Close working relationship with Front Desk managers & agents in room reservations and readiness. Worked with city leaders in continuous improvement efforts to streamline “go green” practices at all properties. Preparation and presentation of budgeting and department productivity database.

Effectively manage the Wardrobe department for over 10,000 employees at three Las Vegas based properties (The Linq Hotel and Casino, Flamingo Hotel and Casino, The Cromwell Boutique Hotel and Casino. Duties include working with senior leaders, vendors, and designers in uniform creation, selection and implementation at new venues and rebranding efforts within the properties. Have helped create a good rapport and working relationship with vendors. Price negotiations with vendors to help increase profit margins for the company. Direct communication with department managers in regards to the overall look of uniforms. Maintain budget and expenditures forms monthly for all departments at all properties. Maintain inventory records and submit to all necessary departments on a monthly basis. Create purchase order requisitions for all uniforms through Stratton Warren Database (AS400) and (Ariba). Hire, train and develop new staff for various positions. Create standard operating procedures within the wardrobe department.In 2013 Opened the following properties, Cromwell Boutique Hotel (formerly Bills Gamblin' Hall & Saloon), Giada's and O'Sheas. Rebranding in 2014 of The LINQ Hotel and Casino and Guy Fieri Restaurant. October 2016 opened Gordon Ramsay Fish and Chips at the LINQ Promenade.