- Workday implementation -Supervise medical billing and patient account receivable services for our primary care, dental, specialty clinics, school based health centers, early childhood services and targeted case management service. - Responsible for changes to clinic operations, expansion of primary care and dental services, federal stimulus funding and health care reform mean high volume and high-pressure performance is expected from this team. - Supervise the accounts receivable team responsible for claims submission, recording medical payment information and resolving claims and patient account discrepancies. - Responsible for the timely and accurate collection of more than $100 million in patient fees and charges for services. All cash deposits and cash handling processes, procedures and policies.- Supervise and support a staff of six technical and professional financial staff and establish and monitor work unit benchmarks. - Provide senior level oversight and resolution of issues.- Audit, analyze and evaluate payer accounts (Kaiser, Blue Cross, CareOregon for example) and patient categories (i.e. self pay, confidential, family planning.) Medical billing and patient accounts is a highly regulated field. Medicaid and Medicare rules are particularly onerous and receive a high level of audit and review by Federal and State agencies. - Support the Clinics by interpreting and applying a complex array of laws, rules, regulations and fiscal policies to the medical billing practices to ensure accurate and timely payment; free from audit findings and penalties.

Manage the Grants Management and Account Payable functions for the department and its $167 million annual budget. Assists the program managers and external organization on financial issues related to grant reporting, A-133 audit issues, and other financial issues related to grants and intergovernmental revenue agreements. Reviews and interprets current, new proposed, or revised laws, regulations, policies, and procedures to determine their financial impact on assigned operating area, work functions, programs and/or grants; coordinates and makes adjustments to fiscal systems.Top Contributions: Lead the closing of a $167 million department while training 3 new employees and handling an external A-133 single audit simultaneously. Avoided auditing findings by recommending solutions to program managers and external organizations regarding unusual or questionable financial accounting and reporting. Improved the Grant Management unit by collecting and analyzing data to detect deficient controls, duplicated efforts, inefficiencies/waste, fraud, or non-compliance with laws, regulations, and management policies.

Performed advanced financial analysis, accounting, auditing, and fiscal management for 7 county-wide programs with 50 staff, with $20 million in local, state, and federal and other funding. Delivered financial compliance reports to agencies as mandated by law. Reviewed program revenues according to budget; provide expenditure updates on projected forecasts.Top Contributions: Uncovered and recouped previously unaccounted-for $100,000+ in revenues which had not been collected from contract; reviewed payment history and discovered 2 quarters of non-payments.  Instituted new internal controls to protect source funding by ensuring complete compliance with contract terms; created policy and procedures to help program managers stay within mandates and protect revenue sources.

Hired to company to provide energetic boost to operations through revitalized business development and internal infrastructure building initiatives. Performed all accounting functions including accounts receivable / accounts payable, billing, collections, reconciliations, reporting, journal entries, and balance sheets. Acted as coach to high performance athletes (NBA, NFL, UFC, MLB, NHL, NBA Development League) in motivating them to increase athletic abilities for professional competition. Top Contributions:• Reduced expenses 15% by converting accounting system to virtual cloud which reduced storage space on company servers and eliminated costly third-party provider; ensured that all informational assets had appropriate security encryptions to protect customer data.• Conducted market research to develop industry-competitive coaching fee pricing levels based on demand and quality of services rendered.• Transferred organization’s website to CMS system to enable clients to make payments online and also make updates easier to upload.

• Averted potential dissolution of organization, infused company with renewed energy after cutting expenses by 30% and boosting billable contract hours following comprehensive audit that pinpointed top problem areas.• Secured over 30 days of operating reserves which is set aside to stabilize the organization's finances by providing a contingency fund for unexpected cash flow shortages.• Rescued grant income equaling 20% of annual budget which was in jeopardy of being revoked by restoring compliance to prerequisites outlined in source funding agreements; protected revenue stream by designing Gantt chart to monitor/track project management schedules to ensure services and programs aligned to mission and renegotiated performance outcomes with funders.• Trimmed A/R by 15 days following revamp of internal financial infrastructure to make company financially sustainable while providing more accurate monthly financial reports for leadership and board members.• Increased unrestricted funding by 30% and boosted contract billing turn-around times by 60% which provided much-needed rapid cash infusion following implementation of mission-critical business development strategies; concentrated staff activities on increasing individual/business, foundation/grant and government funding.• Delivered more secure financial infrastructure by putting into place first-ever internal fiscal controls and auditing processes to regulate finances; • Set up first-ever benchmarking program that provided tangible results to key stakeholders that demonstrated program viability and necessity; developed quarterly reporting system and data collection tools to measure outcomes in order to provide regular updates on progress to date and ROI.• Rebuilt organization’s website following crash 3 days prior to largest annual fund drive; made it user-friendly and handle increased capacity for retail storefront while providing analytical insights on visitors; engineered 30% increase in visitors.

Acted as on-site coordinator managing 10 program staff delivering tutoring services within Jefferson High School. Prepared monthly financial statements, ensured 100% compliance to federal contract which required specific metrics and reporting. Monitored program/services to ensure consistency with established criteria mandated by funding source. Top Contributions:• Generated $150,000 in revenues within less than 1 year and increased overall annual revenue 45% by setting up marketing campaign geared to students, parents, and teachers (including door-to-door campaign) to raise awareness of service offerings.• Beat out 4 other competitors to become exclusive service provider to Jefferson High School.• Improved rudimentary accounting process to provide pinpoint accurate reporting of income and expense generated by program.• Enhanced profit margins by developing pricing ratio per student to optimize personnel allocation and economize expenses by assigning multiple students per tutor.• Earned additional monetary bonuses for company by achieving target graduation rates; offered incentives to tutoring staff based on number of students that completed program.

• Helped develop the appropriate combination of activities, to achieve the group’s goal; tailored the experience to the goals and capabilities of the students• Directed and instructed groups sequence and goals of the individual activities • Facilitated a broad range of groups through games, element and activities• Cultivated learning among individuals and groups; including the technical skills as well as the experiential aspect of the activity• Promoted constructive discussion processing the participants experiences in order to integrate what has been learned• Knowledge of the use of the experiential learning cycle

• Highly sought after substitute teacher • Responsible for enabling each student to pursue their education as smoothly and completely as possible in the absence of their regular teacher

• Built and maintained strong relationships and open communication with families• Maintained confidentiality in communication with families• Empowered and encouraged families to make use of all identified resources.• Accompanied families to school, resource centers, etc.• Attended meetings with parents to assist them in accessing school services• Engaged parents to attend and participate in their student’s education • Developed with parent(s) educational and developmental goals for their students based on observation and evaluation.• Assisted in identifying problems that prevent parents from accessing school services and worked with parents to develop alternatives

Managed both incoming and outgoing product delivery/flowUnloaded delivery trucks of store merchandise.Organized product inventory to facilitate ease of replenishment.Processed product to ensure readiness for the floor. Assisted with loss prevention efforts by providing proactive customer service.