Anton Diankov Email & Phone Number

Bulgaria

▪ Responsible for the Incoming Tourism department in one of the pioneers in tourism in Bulgaria - Alexander Tour Company Ltd.;▪ Daily communication with clients from all over the world, in Bulgarian, English and Spanish;▪ Accounting activities - invoicing, monthly reports, profit and loss sheets, data analysis, results and types of markets’ analysis;▪ Participation in foreign exhibitions for the purpose of attracting and bringing more clients to Bulgaria - England, Spain, Portugal, Germany;

Sofia

• Responsible for the requests of incoming individual tourists and groups of tourists - English and Spanish speaking markets;• Daily communication with clients, providers and suppliers;• Organizing MICE (Meetings, Incentives, Conferences and Events);• Providing the best service to clients from all over the world in order to show the great potential that Bulgaria has as a tourist destination;• Dealing with invoices, cash flows, profit and loss sheets.

Sofia, Bulgaria

Meetings, Incentives, Conferences & EventsLeisure TourismA personal touch worldwide!

Estepona, Spain

• Provided all the required information from guests about tours and excursions, golf courses, restaurants, driving directions, places of interest, activities onsite and in the area. • Daily face-to-face communication with guests and colleagues for the completion of work. • It helped me show lots of initiative in daily tasks, efficiency and responsibility of completing everything on time and positive attitude towards co-workers and clients, which resulted in recommendations from clients. • Learned to use the operating software Opera and Concierge Assistant.

Estepona, Spain

• Managing and controlling a big group of people, checking quality of rooms and developing and improving department functionality. • Responsible for couple of projects with other supervisors, including improving the organisation of stock and materials in the storage rooms, developing a more functioning work-schedule for the cleaning ladies in the department and working in close collaboration with other departments for the fulfillment of daily tasks. • It helped me show excellent team working skills and responsibility. • My contribution and co-work with associates made the resort 1st in Excellence of Service by Interval International in 2010.

Ba (Hons) International Tourism Management, Tourism And Travel Services Management, First Class Degree Classification (Uk)

Activities and Societies: Student Academic Representative, International Student Ambassador, Swimming Team member, Volleyball Team member.

First Classification High School Diploma: Gpa 5.70/6.00, English, Geography, It

Activities and Societies: Debate Team, Volleyball Club - captain