Anton E. Email & Phone Number

Satellite Beach, Florida, US

In my role, I work between the Business and Technology provider, focusing on developing business requirements, project proposal documentation, solution roadmap, reporting/dashboard & KPI metrics, and presentations for Amazon Environmental IT services.I am responsible for developing the workflows and processes for the new system implementation, ensuring.

Working with Senior Leaders to design new operating models, processes & workflows. Enhancing & combining operations with technology in Social housing (non-profit), Local Authority & Environmental businesses.Delivering end-to-end Full implementation Digital Transformation for clients: Housing, CRM, Workforce Scheduling, Asset Management, and Repairs Works.

Digital Transformation & Implementation. Leading projects, and designing workflows.Data and requirements gathering leading to system and processes design and delivery.Mapping out new Target Operating Models to get the best out of People, Process & Technology

Hammersmith, ( Not Applicable Or Other ), GB

Implementation & Digital Transformation for a Local Authority in Housing (Rental) & Repairs Systems. Working with Heads of departments and senior stakeholders to create a Target Operating model and new ways of working. Design and implementation of a housing repairs system

London, UK, GB

As Employee 1 of a start-up, I played a pivotal role in developing and growing the business into the Housing & Asset Management industry. As a lead consultant, I lead the development, presentation, and implementation of innovative solutions for Local Authorities and Housing Associations.I successfully delivered two complete end-to-end Digital.

London, United Kingdom, GB

Providing Oversight and management for the Enterprise Business applications & systems for the UK's Largest Housing provider. Create a new team during a transitional phase of the business. Including policy & process design, new Target Operating Model, Implementation, deployment, support & training. I work with both internal & external senior stakeholders.

London, GB

Combining my strong technical skills, business knowledge and my customer focussed approach i worked in a combined role as Desktop Support Analyst and IT Systems Trainer. I became proficient at rapidly learning new software & applications, testing and then developing that knowledge into something that could be trained out to end-users.Training overview.

London, GB

Providing 1st and 2nd line support for 1450 users, working to tight SLAs. Supporting Windows, Citrix and OS platforms.➢ Active Roles➢ AD➢ Log Me In➢ Remote assistance tools➢ MS Office➢ Housing systems➢ CRM➢ CMC➢ Hornibll and Richmond call logging systems➢ Hardware Break/Fix➢ Blackerry/BES and mobile devices

Providing support for over 12,000 ATM’s across 4 of the main UK banksProvide first-level support for financial software and hardware applicationsTroubleshooting all facets of information systems e.g. ATMs, Kiosks, Quick deposit points, Quick pay points, and all related software Remotely Testing systems using back office software, e.g. OCM, TSO and SMC .

JP

Initially providing Technical support for all ‘NTL’ dial –up customers (for 8 months of my period) Supporting systems, Windows 95/98/98se/ME/2000/XP/XPpro and Mac’s OS 7-X 10.4 but to a lesser extent. Supporting internet applications, IE, Netscape, Firefox, Outlook and OE and Mac mail Created, deleted and managed Internet accounts either locally (User.