Anton Korolev Email and Phone Number
Anton Korolev personal email
- Valid
• Global product support: 3rd level of support, First Market Application and Verification Office on-site/off-site support, 24 hours cases management & resolution program, 24x7 on-call support• Support & Design Teams management: achieving contractual commitments, training management, design activities planning, improving work processes • Sustaining: SW emergency patches, corrective loads and documentation management, conception of SW product life cycle• Escalations management• Quality: TL9000 and CMMI models• GSM network knowledgeSpecialties: Technical Product Support, Product Support Management, Customer satisfaction, Monitoring
Mfi Soft
View- Website:
- mfisoft.ru
- Employees:
- 104
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Chief Of Tech Support, Intergation And Engineering DepartmentMfi Soft May 2018 - Present
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Sorm & Enterprise Security Support Team ChiefMfi Soft Jun 2012 - May 2018
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Project ManagerMera Jan 2009 - Jun 2012Responsibilities: - Achievement of customer contractual commitments by GPS and Design teams- Sustaining Management: SW emergency patches, corrective loads and documentation management, discussions concerning requirements, dates of deliveries etc., control of activities planning, coordination of GPS, Design and Test teams, deliveries to customers.- OAM 1-st Level Escalation Manager- Work procedures improvement and new processes establishment- On-site trips organization for engineers for new SW versions installation support- Quality activities: Root Cause Analysis control, TL9000 process audit, CMMI -
Gps Team LeaderMera 2004 - 2009Responsibilities: - Product support & technical coordination in GSM Access OAM Department- VO prime (new releases introduction support, on-site/off-site support for customers worldwide)- Emergency Recovery (on-call support 24x7 for GSM Access OAM issues worldwide)- Escalated and Critical issues management- Quality process improvement- Heading the GPS laboratory- Technical support for teammates- Technical documentation writing (workflow process, technical procedures, product bulletins, customer oriented documentsAdditional: business trips to France & the USA
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Gps Team LeaderMera 2004 - 2005
Anton Korolev Skills
Anton Korolev Education Details
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Faculty Of Information Systems And Technologies
Frequently Asked Questions about Anton Korolev
What company does Anton Korolev work for?
Anton Korolev works for Mfi Soft
What is Anton Korolev's role at the current company?
Anton Korolev's current role is Chief of tech support, intergation and engineering department at MFI Soft.
What is Anton Korolev's email address?
Anton Korolev's email address is an****@****ail.com
What schools did Anton Korolev attend?
Anton Korolev attended Nizhniy Novgorod State Technical University Named After R.y. Alekseev (Nstu).
What skills is Anton Korolev known for?
Anton Korolev has skills like Gsm, Telecommunications, Technical Support, Software Project Management, Software Development, Product Support, Product Management, Clearcase, Project Planning, Voip, Solaris, Software Design.
Who are Anton Korolev's colleagues?
Anton Korolev's colleagues are Юлия Соболь, Анна Привалова, Maxim Rudenko, Volkova Natali, Egor Magrichev, Ольга Антонова, Natalia Bashkalina.
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Anton Korolev
Moscow
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