• Providing of 2nd level support as a SAP FI Consultant (FI-GL, FI-AP/AR, FI-AA, FI-BL).• Team coordination, organisation of service meetings with clients, handling escalations.• Supporting SAP customers in the annual licence audit. (License Audit Workbench - LAW). Assistance to clients on licence gaps.• Support of SAP Application Management Services • Translation of technical documentation into German.• Managing Service Level Agreements (SLA) and monitoring various defined Service Level Agreements.

• Providing of 2nd level support as a SAP FI Consultant Incident• Support of SAP Application Management Service• Experience in the Legacy System Migration Workbench (LSMW) • German language training for colleagues and assistance in communication with clients.• Ticket monitoring

Graduate study practice - ordering goods and planning warehouse balances in the ERP system- preparation of documentation for customs clearance of goods- experience in dealing with foreign suppliers- collection of statistical material- study of the production and organizational structure- study of the main functions of production units and management services- analysis of business processes, operating instructions, guidelines, document management system- description of the existing system of business processes, IT architecture of the enterprise, architecture of IT services