I sell and supply products or services to other businesses with a company that has helped other companies furnish their workplaces for over 25 years. In addition to the 10,000 articles we have in our broad assortment, with an oppotunity to provide more at the customers request. I manage customer support and sales via phone, email and web chat. I reconnect with past customers to reintroduce them to new services or supporting products for the previous purchase. I nurture leads, close sales contracts, and negotiate offers between current customers and suppliers.

As a sales professional, I excel at representing our brand in a professional, successful manner, resulting in repeat business and a positive customer experience. Through regular interaction with customers, I have honed my ability to understand their needs and recommend the right products and services for them. I have also developed and applied in-depth product and services knowledge in order to answer customer questions and determine appropriate solutions. To enhance the customer experience, I effectively utilize industry software and technology. As recognition of my sales skills and accomplishments, I was named "Salesman of the Year" in my town of 14000 people in my first year.

- Autonomously undertook design projects from concept to completion, determining the clients’ goals and project requirements.- Defined project schedule during, creating a timeline for the interior design project and estimated project costs.Created initial design sketches, color themes and ideas based on client requirements and space availability.- Arranged client visits and kept everyone involved in the project appraised of its progress.- Researched and followed industry changes, evolutions, and best practices.

- Responded to customer queries in a timely and accurate way, identifying their needs and providing exceptional service.- Resolved customer issues by collecting information, informing customers of options, and finding an acceptable resolution.- Worked with our store partners, service providers and installation providers to satisfy customer issues and to ensure satisfaction.- Provided customers with a forum to express their concerns and react in a professional and empathetic manner.- Actively built rapport with customers by being empathic, helpful and providing a solution that satisfies the customer.