- Developing and implementing new business strategies for creating or improving processes and procedures to improve corporate performance;- Monitoring departmental performance against goals to ensure that progress is being made, and that corrective action is taken if necessary;- Budgeting preparation and monitoring of the department P&L;- Monitoring financial performance to ensure the department is meeting or exceedingbudgetary commitment;- Developing and implementing strategies around improving the financial performance of thedepartment;- Reviewing new technology and recommending how it can be incorporated into company operations;- Planning, coordinating, and implementing technology upgrades across the organization.

- Developing and implementing processes for managing operations or projects to ensure that they meet customer needs, legal requirements, and organizational goals;- Planning, scheduling and supervising the work of technical staff to ensure that services are provided in a timely manner, efficiently, and with the highest quality possible;- Ensuring that all employees are trained on new technologies and processes as needed to keep them up to date on industry trends;- Overseeing the use of equipment, materials, and other workplace resources to ensure that they are being used efficiently;- Communicating regularly with clients to ensure that they are satisfied with the service provided by the company;- Coordinating with other departments to ensure that projects are completed on time and within budget;- Creating and implementing new methods of operation or improving existing ones to increase efficiency or reduce costs.

- Managing operations team to achieve business targets;- Assisting in developing or updating standard operating procedures for all business operational activities;- Building strong relationship by addressing customer issues and complaints in a timely manner;- Providing operational support and guidance to staff;- Assisting in developing operating and capital budgets;- Monitoring expense according to allotted budget;- Assisting in interviewing, recruiting and training candidates;- Maintaining accurate and clear documentation for operational procedures and activities;- Conducting regular meetings with team to discuss about issues, concerns, updates etc.