Anton Phan

Anton Phan Email and Phone Number

Anton Phan's Location
Greater Melbourne Area, Australia
About Anton Phan

Accomplish IT Professional with more then 7 years of industry experience in IT Professional role, which include project lead role leading complex projects and managing cross-functional resources to optimize project delivery, committed to quality and service excellence with aptitude for implementing backup and storage technology, including client and vendor relationships, policies and procedures, business processes and SLAs.

Anton Phan's Current Company Details

Anton Phan Work Experience Details
  • Cenitex
    Backup Administrator
    Cenitex Jan 2011 - Feb 2012
    Provide technical support to colleague for all known issue relating to restoration, backup issue, and hardware fault.Installation/Configuration of Symantec Netbackup Software on over 2000 plus host.Support daily monitoring and reporting of Victoria Government Users data via Symantec Netbackup, CAArcServe and Microsoft Data Protect Manager.Provide monthly capacity reporting of Victoria Government Users data protections.Provide monthly reporting of incident manage ensuring SLA are meet within an ITIL environment.Participate in weekly team meetingProvide 24x7 support as required to limit system down time during business and non-business hours.
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  • Vanguard
    Senior Desktop Support Analyst
    Vanguard Jun 2009 - Dec 2010
    Provide networking/desktop Support to 600 plus users and perform account maintenance task.Experience in incident management whereby ensuring corrective response to high priority issue/request, ensuring correct escalation resolution and closure of request/incident within an ITIL environment.Experience in technical call centre operations providing service by communicating effectively with technical and non-technical staff.Deploy/Configure of desktop and laptop image via Microsoft System Centre Configuration Manager (SCCM)IBM Lotus Notes Domino AdministratorProvide 24x7 technical support
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  • Hellmann Worldwide Logistics
    Service Desk Support Analyst
    Hellmann Worldwide Logistics Feb 2007 - Jun 2009
    Provide 1st and 2nd level end user supportsDeploy/Configure Desktop and Laptop with Novel Zen imagingMaintain and Monitor in-house incident systemPerform account creation and maintenance task on Active DirectoryBackup AdministrationPerform daily check on Windows Servers
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Anton Phan Skills

Symantec Endpoint Protection Symantec Backup Hp Eva Hp Openview Bmc Remedy Netapp Backup Exec Prince2 Itil Sysaid Brocade Fibre Switches Microsoft Office Lotus Notes Lotus Domino Administration Caarcserve Outlook Tape Libraries Windows Server Active Directory Basics Of Unix Sun Storedge Sccm Zenworks

Frequently Asked Questions about Anton Phan

What skills is Anton Phan known for?

Anton Phan has skills like Symantec Endpoint Protection, Symantec Backup, Hp Eva, Hp Openview, Bmc Remedy, Netapp, Backup Exec, Prince2, Itil, Sysaid, Brocade Fibre Switches, Microsoft Office.

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