• New products developed and launched (Extended warranty, GAP, ILOE. (18'9 mil, GPW)).• Monitoring and comparative analysis of the product line and tariffs for motor insurance and other products promoted at the sites of Dealerships.• Design of a product line for the development of a sales channel through intermediaries (car dealers, brokers) and promotion of product ideas within the company. Duplication of products on the regional network.• Signing a collaboration agreement with a… Show more • New products developed and launched (Extended warranty, GAP, ILOE. (18'9 mil, GPW)).• Monitoring and comparative analysis of the product line and tariffs for motor insurance and other products promoted at the sites of Dealerships.• Design of a product line for the development of a sales channel through intermediaries (car dealers, brokers) and promotion of product ideas within the company. Duplication of products on the regional network.• Signing a collaboration agreement with a German auto importer on cooperation in terms of insurance of federal level.• Participation in the development and implementation of measures to improve business efficiency (reducing costs, increasing labor productivity, optimizing business processes).• Effective interaction with regional leaders and regional curators of areas for working with brokers (SZD, Yug, Povoljie, Ural).• Controlling KPIs. Decrease in accounts receivable.• Successful completion of Group audit in motor insurance. Indicators are dis-played in to the "green zone".• Participation in the development of organizational and administrative documentation.• Operational and strategic management of the entrusted structural units based on the goals and objectives. Show less

• Strategic planning and operational management of the operation of the branch (3 offices, 50 employees), including selling, claims, operational management, regional Phone center with medical concierge function.• Effective communication with Head Offiece, Company’s partners in order to develop sales in MSC region.• Leading a group of ins.brokers with the sales department in the entrusted territory, including setting goals, objectives and tools for monitoring the implementation of the… Show more • Strategic planning and operational management of the operation of the branch (3 offices, 50 employees), including selling, claims, operational management, regional Phone center with medical concierge function.• Effective communication with Head Offiece, Company’s partners in order to develop sales in MSC region.• Leading a group of ins.brokers with the sales department in the entrusted territory, including setting goals, objectives and tools for monitoring the implementation of the business plan.• Carrying out events to attract key customers.• Fulfillment of targets in the entrusted territory at the end of the quarter and the year in terms of sales development.• Analysis of the results of sales activity in the entrusted territory in order to develop proposals for sales performance improvement, best practices implementation and systematic planning of sales development. • Monitoring the effectiveness of sales and customer service quality.• Building and restarting cooperation with car dealers, brokers, leasing companies. Show less

• Development of joint projects with foreign partners and car manufacturers, car dealers, suppliers of spare parts, repair organizations, expert organizations.• Analysis of existing interaction processes with auto importers, banks, auto repair shops and interaction optimization in order to increase their efficiency.• Development and joint launch of products and services (MINI-KASCO, GAP, Extended warranty, Road Assist).• Search and attraction of potential clients of the company (car… Show more • Development of joint projects with foreign partners and car manufacturers, car dealers, suppliers of spare parts, repair organizations, expert organizations.• Analysis of existing interaction processes with auto importers, banks, auto repair shops and interaction optimization in order to increase their efficiency.• Development and joint launch of products and services (MINI-KASCO, GAP, Extended warranty, Road Assist).• Search and attraction of potential clients of the company (car dealers), suppliers of spare parts, car manufacturers.• Formation of proposals for services and products of the company for car manufacturers, banks (car loans), dealers.• Negotiations with partners and reaching agreements on mutually beneficial cooperation. Organization of coordination and signing of agreements on cooperation.• Formation of a regional service network for servicing vehicles of support programs.• Formation of functional technical requirement to refine both the internal system and the IT system of foreign colleagues, aimed at meeting the requirements of partners and legislation.• Formation of technical documentation for products, schemes of interaction processes.• Implementation of information and technical support for personnel on the implemented processes and projects.• Formation of operational reporting within the company. Timely submission of the reporting established by the Company / Group. Formation of statistical reporting on the volume and dynamics of insurance premiums, formation and approval of acts of services rendered and bordereaux, control of timely payment of acts of services rendered and accounts receivable. Show less

• Administrative project management in customer service.• Preparation of documents and organization of participation in tender proce-dures.• Representation of the company's interests in RSA. "CASCO-OSAGO", "Euro Protocol".• Conducting training for the agent network, brokerage and dealer channels.• As a result of the b/trip to the Austrian ZURICH, a number of large projects were implemented within the framework of the claims, to improve the efficiency of business processes in the… Show more • Administrative project management in customer service.• Preparation of documents and organization of participation in tender proce-dures.• Representation of the company's interests in RSA. "CASCO-OSAGO", "Euro Protocol".• Conducting training for the agent network, brokerage and dealer channels.• As a result of the b/trip to the Austrian ZURICH, a number of large projects were implemented within the framework of the claims, to improve the efficiency of business processes in the company.• Centralization of the claim’s function and creation of electronic document management.• Optimization of business processes for the claims in, motor hull & OSAGO insurance. Show less

• Organization and participation in negotiations, confirmation and signing of agreements with Banks, Auto dealers, Brokerage organizations.• Ensuring the maintenance of statistical reporting on the status of cooperation with intermediaries, control over the implementation of the agreements reached.• Claims function management.• Analysis and control of settlement terms and average check.• Control of interaction with sales departments and external contractors.• Participation… Show more • Organization and participation in negotiations, confirmation and signing of agreements with Banks, Auto dealers, Brokerage organizations.• Ensuring the maintenance of statistical reporting on the status of cooperation with intermediaries, control over the implementation of the agreements reached.• Claims function management.• Analysis and control of settlement terms and average check.• Control of interaction with sales departments and external contractors.• Participation in the organization of Claims Settlement Centers on the territory of Moscow and the Moscow region and the creation of interaction regulations.• Support, maintenance, extension of contracts of insurance of corporate cli-ents.• Organization of a claims settlement process aimed at increasing the degree of customer satisfaction and the quality of customer service.• Establishing interaction procedures and concluding agreements with Brokerage Companies, Auto Dealers, Banks to increase the insurance portfolio. Show less

• Organization of work on warranty repair of VOLVO, HUYNDAI, AUDI cars.• Close cooperation with representatives of after-sales maintenance of cars.• Organization of delivery of spare parts, monthly analysis and preparation of statistical reports on the number and types of claims, reasons for their occurrence, timing of working off.• Participation in the creation of service and customer services, schemes of their interaction, organization and control of timely and effective customer… Show more • Organization of work on warranty repair of VOLVO, HUYNDAI, AUDI cars.• Close cooperation with representatives of after-sales maintenance of cars.• Organization of delivery of spare parts, monthly analysis and preparation of statistical reports on the number and types of claims, reasons for their occurrence, timing of working off.• Participation in the creation of service and customer services, schemes of their interaction, organization and control of timely and effective customer feedback.• Participation in the creation and maintenance of client-oriented image of the company. Show less