Anton Rudakovski Email & Phone Number

Tel Aviv, Israel

- Discovery of project requirements and KPIs, business processes and systems in use - Solution design and implementation- Integrations with CRM, ERP, PRM, Product Interfaces. Assistance with data mapping and creating necessary CRM flows. - Subscription management implementation. Renewals, Upsells, Cross Sells, Upgrade/Downgrades- UAT and user training.

Tel Aviv, Israel

Consulting and providing mass payout solutions for enterprise clientsAssisting with CSM inquiries related to customer approval, service eligibility, cards, payments, security, and compliance Product expertise Proactively improving product, CX, and internal workflows based on customer feedback and dataWorking with the training team providing internal.

Tel Aviv, Israel

• Working with the associates from NY and IL remotely, providing 1 on 1 feedbacks and trainings
• Analyzing teams’ performance, behavior patterns and knowledge gaps
• Quality assurance, weekly reports to Management, tracking action items in Asana Board
• Being a Knowledge Expert for team members' questions.
• Recruiting, interviewing, on-boarding and training for new team members
• Working online with the US customers via phone and chats

Tel Aviv, Israel

After passing most of the courses required to complete my studies, I was able to begin working 5 shifts a week. I succeeded in overcoming the challenges of WFH in my new position from the very beginning (March 2020 when COVID just hit). I was continuously setting quality in the first place managing to keep up with KPIs showing high evaluation results and.

Tel Aviv, Israel

Even at the entry level position of a Customer Care representative, I have gained a lot of product knowledge, confidence with Payoneer internal tools and procedures. I got familiar with other departments in and outside of Customer Care.

Belarus

Started work on project in January`17 Jan`2017- March 2017. Design, technological process.Designing technological project, interior design, organizing all technological processes according to project documentation. My achievements: modern loft interior with Indian national details that is also transformable for any kind of event. Kitchen space and.

Belarus

Opening of the bar from the idea to a working business.Searched for place and enter into a contract with landlord.Concept development. Design works.Control of construction work. Decisions on the design of spaces. Purchase of equipment.Approvals in instances. Putting the restaurant into operation. Obtaining a technical passport with a changed assignment of.

Belarus

Opening / closing the restaurant. Control of observance of standards of the restaurant by the personnel. Meeting guests, accepting orders. Organization of closed events. Solution of conflict situations. Cash discipline. Assistance in supplies. Staff training. Working with security personnel.Открытие/закрытие смены заведения. Контроль соблюдения стандартов.

Belarus

Study of corporate standards in terms of car maintenance and sales. Detailed study of the Renault range represented in the region. Consultations, selection, test drive and registration of a transaction for the purchase of a car. Control of pre-sale preparation of cars. Recommendations for the operation and maintenance of cars.Изучение корпоративных.

Master Of Business Administration - Mba, Finance, General

Startup&App Course

Master'S Degree, Innovative Management

Bachelor'S Degree, Hotel, Motel, And Restaurant Management