A professional Business Development Manager, who derives enormous satisfaction from the development of others. A confident, enthusiastic “people person” who counts team working and relationship building as a key to business success. Key skills include:• Liaising and managing client relationships to ensure a high level of customer satisfaction• Communicating clearly and concisely and maintaining high motivation both personally and within the team.• Managing systems and procedures to ensure effectiveness and efficiencyI am new to the organization and was made to feel very welcome and look forward to progressing my career. I have spent the last 7 years as an operations Manager where my main role was delivering them from a sole trader to a Limited company and helping them to become fully HSE compliant. I am enjoying the training world particularly the interaction and development of learners and take pride in the personal journey of our learners to see them reach their own goals. I also enjoy creating and maintaining new relationships with clients and seeing the difference training can make to the confidence of a learner in their role