Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service within the teamHandled Operations and Administration Develops and implements procedures to improve Efficiency while adapting to new market challenges and technologiesTeam Performance Management – Exhibits strong and effective leadership skills, assisting, training, motivating team members toward achieving departmental and company objectives.Strategic Planning –Expert at assessing problems, identifying alternatives, and making decisions in allocating resources to accomplish an assigned projectResponsible for subjective training's, capacity planning, Seasonal volume forecasting, Research.Coordinating with other teams working on the same project. Reporting. (Production/analysis/ research and capacity planning/cost, profits)Handling direct client quarries and correspondences.Responsible to achieve assign KPI’s for the projectResponsible to analyze training needs for the team

Morning briefing about the previous day sales, coach in vm analysis window verification, make sure team member aware about their target and store target as well.Responsible to achieve assign KPI’s for the project.Handled Operations and Administration.Manage staff and assign duties study market research and trend to determine consumer demands potential sales volume and effect of competitors operations of sales.Planning and executing store agenda staff schedule and event for a week.Implementation of visual presentation changes periodically.Manage stock take periodically.Managing pre- allocation stock consolidation and requirement.Being responsible for processing cash, card payments, and cash register with receipts and deal with the customer exchange & refunds.Resolve the problems that rise such as customer complaint and supply shortage customer service oriented.