– Daily/weekly/monthly reporting– Creating and managing listings– Managing keywords– Managing reviews– Managing/reporting Inventory– Opening and resolving cases with Support team by phone

– Reviewing project requirements to ensure they are testable– Testing Salesforce web and mobile (iOS/Android) applications– Creating and executing functional, non-functional and regression test cases– Regression testing– Cross-browser testing– Working with development team to research, document, and confirm bug fixes– Introducing new functionality to product owners

Functional and non-functional system testingBug tracking and reporting

Being a part of a team of business analysts, which specializes in remote IT business analysis for mostly US and European projects. Cooperated with distributed teams of developers and described them the requirements received from a business. Performed various activities related to business analyst's responsibilities, such as:– regular communication with product owner to elicit requirements (Zoom, Skype and MS Teams)– planning project activities– determining product requirements and dependencies– developing project documentation– functional and non-functional requirements specification (using Confluence or Google Sites)– defining acceptance criteria (specification in Jira)– creating mockups (using Axure, Figma, Zeplin, inVision)– cooperation with a designer in creating high-fidelity system prototypes– creating graphical representations of complex business processes (BPMN, UML)– participating in daily standups, technical grooming, backlog refinement sessions– Kanban and Scrum delivery processes– developing database architecture– self-education (visit AnalystDays-2019, dedicated meetups and conferences, online education)

As I have exceptional interest in technologies, an offer to start working in this direction was the best challenge for me. I started working in the company, whose main areas are:– software development for the local market– web and mobile apps development– Internet marketingMy main fields of responsibilities included:– counselling and sales of the company's products– negotiating, signing contracts– holding presentations (MS PowerPoint)– control and management of customers of company's hosting services, including invoicing, contacts and payments, collecting of receivables (using amoCRM)– customization and delivery of CRM-system to meet client's business processes (as a certified amoCRM specialist)– UX/UI-design (Adobe Photoshop)– managing and synchronization of the Design and Development teamsImproved personal time management and negotiation skills while working there.