Antonella Cisneros Email and Phone Number

• Support the marketing team in planning and executing social media campaigns, analyzing performance insights, and creating visual content and copies. • Gained skills in Meta and Sprinklr platforms for managing and optimizing social media strategies.• Help maintain and update content on the hotel's and restaurants' websites, designed promotional materials and brochures, and collaborated closely with teams across F&B, Sales, and other departments to enhance cohesive marketing efforts in a luxury hospitality environment.

• Manage a team of 4, overseeing social media strategies, content creation, and digital marketing campaigns for three shopping malls and two medical centers. • Coordinate content schedules with tenants, ensuring timely, diverse, and strategically rotated monthly content for over 20 businesses per location.• Lead the planning, creation, and optimization of paid campaigns on Meta Business, analyzing both organic and paid data for ongoing strategic improvements.• Oversee content planning ands client communication, ensuring initiatives meet the agency's quality and strategic standards.

• Organize, build, and grow the social media accounts for three shopping malls and two medical centers. This involves direct contact with tenants to create timely content plans, managing over 20 businesses per mall.• Write copies for posts, plan content, and program paid campaigns on Meta Business, analyzing both organic and paid data with my team for strategic improvements.

• Assisted customers with product selection and provided excellent customer service in a luxury retail environment.• Supported the organization and fulfillment of online orders received by the store, including packaging and coordinating shipments.• Developed strong skills in retail operations, sales, and customer engagement.

• Managed multiple social media accounts, including Instagram, Facebook, LinkedIn, and Pinterest, to increase engagement and brand awareness.• Created digital content and contributed to the development of brand voice for the showroom.