Deployment & Acquisitions team

As a Perimeter Security Specialist, my work spans from leading documentation projects to managing security configurations and incident responses.Responsibilities within the Perimeter team:•Process and monitor incidents & requests using the ServiceNow platform.•Manage and configure Microsoft Azure to provide access between source and destination IPs.•Create and delete firewall rules in global environments. •Analyze and identify potential threats to the firm’s… Show more As a Perimeter Security Specialist, my work spans from leading documentation projects to managing security configurations and incident responses.Responsibilities within the Perimeter team:•Process and monitor incidents & requests using the ServiceNow platform.•Manage and configure Microsoft Azure to provide access between source and destination IPs.•Create and delete firewall rules in global environments. •Analyze and identify potential threats to the firm’s integrity.Responsibilities within the Lifecycle Team:•Initiated and led the project to document all team processes, establishing official documentation for team tasks.•Cleaned up unused servers, address objects, address groups, and security rules.•Created the Standard Operating Procedures (SOP) for Tufin automation and lifecycle processes.•Trained and mentored several new joiners to ensure they were fully equipped to perform their roles effectively.Systems Experience: ServiceNow Platform, CyberArk (Active Directory, PowerShell), Palo Alto Firewall, Microsoft Azure, Splunk, Tufin. Show less

As Manager on Duty, I lead critical initiatives to maintain the integrity and efficiency of our Perimeter Security Operations Team. Following the ITIL criteria, I handled escalated requests and incidents with precision, including the analysis of key performance indicators (KPIs) to assess team performance and identify areas for improvement.Key Responsibilities:•Managed escalated requests and incidents from clients, ensuring timely resolution and high-quality customer… Show more As Manager on Duty, I lead critical initiatives to maintain the integrity and efficiency of our Perimeter Security Operations Team. Following the ITIL criteria, I handled escalated requests and incidents with precision, including the analysis of key performance indicators (KPIs) to assess team performance and identify areas for improvement.Key Responsibilities:•Managed escalated requests and incidents from clients, ensuring timely resolution and high-quality customer service.•Evaluated, assigned, and tracked tickets using established protocols, optimizing workflow efficiency.•Conducted analysis of dashboards and metrics to identify trends and areas for improvement.•Coordinated meetings with stakeholders to align priorities and drive collaborative problem-solving.•Facilitated Major Incident Management (MIM) escalations, guiding teams through crisis situations with effectiveness.•Engaged cross-functional teams to address complex technical challenges and deliver integrated solutions.•Ensured compliance with firm and client expectations, maintaining rigorous standards of performance and accountability. Show less

Within the Technology & Security Operations team, specifically focusing on Identity & Access Management, I was responsible for managing user accounts and ensuring secure access to essential systems.Key Responsibilities:•Created and deleted user accounts, ensuring proper replication across all required systems for employee productivity.•Analyzed and generated weekly, monthly, quarterly, and annual auditing reports to maintain compliance and security standards.•Managed people… Show more Within the Technology & Security Operations team, specifically focusing on Identity & Access Management, I was responsible for managing user accounts and ensuring secure access to essential systems.Key Responsibilities:•Created and deleted user accounts, ensuring proper replication across all required systems for employee productivity.•Analyzed and generated weekly, monthly, quarterly, and annual auditing reports to maintain compliance and security standards.•Managed people onboarding and offboarding processes, including handling incidents and service requests related to access management.•Activated Entrust Soft Tokens for secure authentication.Systems Experience: IBM Notes - Domino Administrator, CyberArk (Active Directory, Webhost, PowerShell), Alteryx, UiPath, SailPoint, ServiceNow, OneAD, VMware, Beeline and Talent Exchange, Entrust Identity Guard – RSA Show less