Antonia B. Email & Phone Number

I am a versatile professional with 10+ years of experience leading full cycle contract management to reduce delays by maintaining provider stipulations and claims disputes. My expertise spans across several industries, including health insurance, claims auditing, fraud waste and abuse, and quality assurance. I am most impactful when team building, researching and fact finding, interpreting regulatory policies, and managing data and programs. I am passionate about contract adherence, training and development, and human capital management.

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  Patient Service Representative | Quality Assurance Rep

  Livantallc

  2011 - Present

  In this role, I serve as the primary point of contact for review, payment, scheduling, and meetingcoordination for beneficiaries, internal management, providers, managed care plans and stakeholders. I review and recommend timely contract management upgrades and changes to senior management, driving organizational efficiency and effectiveness. I manage institution and provider contracts by developing networks ensuring up-to-date and accurate provider database and documentation. In addition, I also coordinate best practices and SOPs with planned training and regular performance feedback to educate 2 direct and 80 direct reports, maintaining a comprehensive error rate below 4%.