Antonia Riesenbach Email & Phone Number

• Consulted on architecture and technical solutions, optimizing customer business processes and enhancing operational efficiency.• Assisted Product Specialists in engineering complex manufacturing processes across multiple projects.• Developed software enhancement specifications to seamlessly integrate ERP solutions with customer workflows.• Mentored Product Specialists on project leadership and best practices, addressing customer pain points effectively.• Facilitated conference room meetings to analyze current versus future state processes for clients, driving strategic improvements.• Advised clients on end-user training plans and successful execution of organizational change management strategies.• Communicated project status and risk assessments to key stakeholders and executives, fostering transparency and informed decision-making.

• Led Discovery sessions for new projects, identifying current states and major pain points to create tailored demo systems showcasing future state processes.• Coordinated Conference Room Pilots (CRPs), enabling customers to test and validate system functionalities and processes effectively.• Developed company-wide Standard Operating Procedures (SOPs), streamlining operations and ensuring consistency across various customer implementations.• Facilitated data migration through iterative validation reviews, ensuring accuracy and alignment with customer needs.• Achieved expertise in all aspects of Deacom ERP software, including purchasing, supply chain, MRP, production, inventory, quality, sales, CRM, MRO, and accounting.• Implemented Deacom for the largest project to date, bringing in over $1 million in revenue for ECI.

Chesterbrook, Pa

• Collaborated with customers to configure ERP software, tailoring solutions to meet specific manufacturing needs through targeted process engineering sessions.• Designed and implemented warehouse, inventory, and barcoding procedures using Deacom’s Warehouse Management System (WMS) module, improving operational efficiency.• Developed custom SQL queries to provide clients with essential reports, optimizing their business operations.• Advised stakeholders on industry best practices and Deacom solutions, enhancing decision-making processes.• Ensured timely completion of implementation tasks, driving projects from kickoff to successful go-live ahead of schedule.• Achieved successful delivery of 8 Deacom implementations, demonstrating a strong track record of project success.

Chesterbrook, Pa

• Worked with several customers on the transition to a higher build.• Gained experience learning about different markets, such as Pharmaceuticals and Nutraceuticals, Food and Beverage, Cosmetics, and Distribution.

Washington D.C. Metro Area

• Assisted in the implementation of a Federal Financial ERP system to a government agency• Wrote and executed test steps for User Acceptance Testing (UAT)• Developed SQL scripts to support backend analytics• Designed, developed, delivered, and managed multi-channel communications• Completed business change impact and stakeholder analysis • Facilitated training and onboarding of new team members to the project

• Earned lifetime sales to date of $60,000+• Maintained up-to-date knowledge of major suppliers’ stock by consistently reviewing databases • Calculated premium pricing for customers • Oversaw client relations, including negotiating sales contracts and leading artwork designs

State College, Pennsylvania Area

• Co-founded the Beta Eta chapter at The Pennsylvania State University with 200 members• Collaborated with 30 other Executive Council members to plan inclusive events for everyone

State College, Pennsylvania Area

• Planned the canning and canvassing weekends for two organizations to raise money for THON• Organized strategic locations to travel to according to the THON rules • Ensured every member followed the rules set by THON Executive Council

• Consulted with 30 Store Managers to resolve their business “opportunities” • Managed a multimillion-dollar territory • Discovered retail trends by using data analytics to understand the current market status • Worked independently in an ever-changing fast-paced environment

Greater Pittsburgh Area

• Mentored and supervised a team of 60 counselors to organize one-week schedules • Conducted team building activities and ensured happiness and safety of over 300 campers • Created weekly schedules based on the interests of the campers• Won the first ever Counselor of the Year Award amongst 80 counselors