Antonia Degraff Email & Phone Number

The primary responsibility of the Client Success Manager is to effectively manage and meet the expectations of our clients regarding the products and services they use. This includes overseeing overall campaigns and ensuring that the clients achieve success while working with us. To accomplish this, the Client Success Manager must effectively communicate with both the clients (including the actual client, sellers, and market leaders) as well as various internal teams across our organization. The objective is to ensure that the client's expectations, benchmarks, key performance indicators, timelines, and goals are all met, and that their experience in working with us is more akin to a partnership rather than a transactional relationship. The Client Success Manager often serves as a mediator, mentor, and advocate for the client's needs, utilizing all available resources to meet those needs.

Frisco, Texas, United States

- Manage digital marketing strategy and implementation for Niche Realty Group, a small team that has performed at $100 million in sales in 2021 - Create daily real estate content, from pictures, videos, house tours, newsletters, open house portfolios, email campaigns, and print mail campaigns for all major social media platforms, including Instagram, Facebook, TikTok, and Twitter- Increase following organically by 40%, along with an increase in Facebook and Instagram engagement by 600% in first three months- Analyze engagement statistics for social media, print media, and digital media to optimize our platforms in order to gain new clientele

Frisco, Texas

Chicago, Illinois, United States

- Assisted with research, documentation, bibliographical work and classification of fifty ethnographic and botanical resources - Developed a structured exhibit for the International Museum of Surgical Science and the Field Museum, which received a combined 1.5 million visitors annually - Employed ethnographic fieldwork to gather data on the significance that these gardens have for the physical and mental health of refugees who inhabit them, local residents, and the overall environment of the city

Frisco, Texas

Schaumburg, Illinois

-Trained at the Starbucks with the most efficient drive through in the Midwest.-Handcrafted beverages with speed, efficiency and accuracy each day, tailored to the customers desires. -Maintained a safe and clean work space, following procedures and health regulations. -Developed deep and positive relationships with customers, ensuring their satisfaction and loyalty.

Frisco, Texas

-Ran the entire after school child care program, managing 40 children as well as two staff members.-Oversaw the activities, games, and food, ensuring their safety and enjoyment of the program.-In charge with creating and implementing new curriculum for the children to work on in addition to their school work.

Frisco, Texas

• Supervised a group of ten to fifteen kids and led them in a daily camp schedule • Developed inventive ways to engage the children in healthy and educational behaviors • Assisted site supervisor in production planning and implementation of redesigned schedules that better fit the interests of the children

Frisco Texas

• Directed customers to their preferred clothing based on expressed needs• Integrated daily promotions, deals, and loyalty rewards in conversations with the customers• Promoted to lead greeter in the store, the main face to welcome the customers into the store• Followed corporate regulations and guidelines fully in order to maintain a safe and healthy work environment

Bachelor'S Degree, Anthropology, 4.0

Activities and Societies: Honors College, Anthropology Club, Pre-Law Society

High School Diploma

Activities and Societies: Lead Attorney and Team Captain, Mock Trial President, Student Council Senior Class President National Honor.

Anthropology, 4.0

Activities and Societies: Phi Theta Kappa