● Over 20 years of experience in IT Service Management, Information Security - Cybersecurity, IT Products and Services Development, Production Operations Management, and Program - Project Management.● Certified Project Management Professional (PMP), Professional Scrum Master (PSM-I), Information Security Auditor (ISO-27001 Lead Auditor), Business Continuity Auditor (ISO-22301 Lead Auditor), and Information Technology Service Manager (ITIL Foundation).● With a BSc in Computer Science from Northeastern Illinois University at Chicago and an MBA from University of La Verne California.● Architecturally designed and developed many commercially-successful software systems like the player terminals of Intralot, numerous embedded systems and video games, and the land-based gaming system of Vermantia.● Managed and expedited within constraints numerous projects worldwide, in both public and private sector, involving IT Products and Services development, ICT Software and Infrastructure deployment, and Digital Transformation implementation, on behalf of organizations such as Intracom Telecom, Intralot, Attica Bank, and Planet.● Succeeded in turning around troubled production operations of Intralot, such as the Netherlands’ State lottery NLO and the Hellenic Lotteries. ● Headed successfully IT Service Management (ITSM) transformation projects for important organizations such as the Ministry of Digital Governance (General Secretariat of Information Systems - GSISDG/ΓΓΠΣΨΔ) and the Independent Authority Of Public Revenue - IAPR/ΑΑΔΕ.● Led with success Risk Assessment, Information Security - Cybersecurity resilience, and regulatory compliance projects for organizations with critical infrastructure such as the Greek Independent Power Transmission Operator - IPTO/ΑΔΜΗΕ, the National Documentation Center - EKT/ΕΚΤ, and Vodafone.
Listed skills include Telecommunications, Requirements Analysis, Business Analysis, Management, and 37 others.