Antonia Mamarot Email & Phone Number

Mauritius

-Establishing, nurturing and developing relationship with existing and prospective clients, intermediaries and partners by focusing on growing value and providing excellent service;- Building relationship and synergies with key internal/external Stakeholders to grow the business;- Working closely with the Senior Relationship Managers / Relationship Managers, wider CIB team and other stakeholders such as Risk Strategic Business Unit for structured financing deals to coordinate… Show more -Establishing, nurturing and developing relationship with existing and prospective clients, intermediaries and partners by focusing on growing value and providing excellent service;- Building relationship and synergies with key internal/external Stakeholders to grow the business;- Working closely with the Senior Relationship Managers / Relationship Managers, wider CIB team and other stakeholders such as Risk Strategic Business Unit for structured financing deals to coordinate the input of each team, ensure proper and timely completion of the onboarding and follow up on any subsequent monitoring and proper filing;- Engaging regularly with clients and ensure high quality client service delivery by attending to and following up on client enquiries/requests/transactions;- Ensuring client data is up to date on the CRM and support Senior Relationship Managers /Relationship Managers in their business development initiatives;- Analysing the documentation provided by prospective customers for the creation of banking relationship with the bank in line with internal bank's policies and guidelines together with relevant laws, Central Bank's directives and guidelines, relevant laws;- Performing due diligence and risk scoring on potential onboarding clients;- Performing enhanced due-diligence process in line with internal guidelines and relevant laws to identify potential transactional and/or reputational risks on onboarding client;- Working in close collaboration with the Compliance Department, Onboarding Department and other teams that might be involved in the creation of customer relationship;- Liaising with customers for any issues regarding the creation of banking relationship and finding appropriate solutions in line with the bank guidelines, established practices and relevant legal and regulatory framework. Show less

Mauritius

- Carrying out cashier transactions in a timely and efficient manner to meet customers' requirements;- Performing Till cash balancing at end of day in an effective way for smooth running of the Branch operations;- Greeting, assisting and handling promptly customer queries/requests from end to end in view of providing the best level of service and achieve customer satisfaction;- Complying with all relevant laws, codes, rules, regulations, procedures and standards of best… Show more - Carrying out cashier transactions in a timely and efficient manner to meet customers' requirements;- Performing Till cash balancing at end of day in an effective way for smooth running of the Branch operations;- Greeting, assisting and handling promptly customer queries/requests from end to end in view of providing the best level of service and achieve customer satisfaction;- Complying with all relevant laws, codes, rules, regulations, procedures and standards of best working practice in order to minimise financial loss and protect the good name and reputation of the institution.- Living and displaying the institution’s brand and values in all daily activities in order to uphold and further strengthen the brand internally and externally. Show less