As a customer success leader in the tech industry, I have a unique combination of skills and expertise that have led to success for my clients. With over 8 years of experience, I have a proven track record of helping customers achieve growth and success, including helping them generate over £15 million in revenue. I am a results-driven leader with a strong background in data-driven decision making, strategic planning, and customer engagement.My passion for psychology, specifically behavioral economics, has allowed me to take a unique approach to customer success. I understand how to integrate psychological principles into my work to drive customer engagement and satisfaction. I am skilled in identifying and addressing customer pain points, and I am always looking for ways to improve the customer experience.Since 2016, I’ve also been the owner and operator of Sincerely A Coaching, where I’ve provided executive coaching services to over 50+ international clients including medical researchers, HR professionals, entrepreneurs and doctors to help them re-write their beliefs, reframe their minds, and empower their lives.If we share professional interests or you’re interested in exploring the possibility of executive coaching, please don’t hesitate to reach out – I’d love to connect!
Listed skills include Customer Service, Sales, Employee Training, Social Media, and 46 others.