Antoni Ngo Email & Phone Number

San Francisco, California, United States

Spearheaded the comprehensive redesign of the DreamWorld website using user-centric design methodologies to elevate user experience and enhance key performance metrics.Conducted a thorough heuristic analysis of the existing DreamWorld website, identifying key usability issues aligned with UX principles.Strategically reorganized content and site architecture to improve navigation and accessibility, optimizing user flow.Utilized industry-standard design tools (e.g., Adobe Suite, Figma) to create high-fidelity prototypes of desktop and mobile screens, facilitating effective communication with stakeholders and development teams.Handed off comprehensive design assets to development in HTML, CSS and React.js formats, ensuring seamless integration into the website and improvement in project turnaround time.

Dallas-Fort Worth Metroplex

Built mobile and web wireframes for a consumer-facing client, enabling design leads to finalize mockups within a timely deadlineCollaborated with consultants to develop journey maps, flowcharts and customer timelines for various clients, identifying crucial touchpoints in a user's experienceLed supporting junior designers on initiatives to uplift internal keynotes, delivered by top-level managing partners to on-site and virtual audiences of over 800 employeesConducted research on user experience and expectations for a global FinTech client, validating design on a high-stakes proposal deck through best demonstrated practicesPartnered with trainers to host training sessions for Associate Consultants and Interns, establishing design principles of the company’s brand image to new hires in groups of up to 30 participantsSteered design direction for pivotal stakeholder presentations, effectively gaining buy-in from both key stakeholders and C-suite executives in bake-offs worth over $1 million

Dallas-Fort Worth Metroplex

Facilitated in-house global design services, delivering client deliverables for over 20 unique industries while meeting stringent constraints and tight deadlines, including some as short as 1 hourCollaborated closely with design leads to deliver presentation materials for a large Fortune 500 enterprise, detailing critical competitor insights and strategic areas of opportunityProvided overflow support to regions outside of North America (EMEA and APAC) in an around-the-sun model, efficiently managing daily workloads of up to 4-5 requests at times

Dallas, Texas, United States

Led responsive website redesign, enhancing usability on desktop, tablet and mobile platformsConducted comprehensive user research through heuristic evaluation, user interviews, and competitor analysis, extracting key insightsRevamped online booking process, motivating client acquisition and enhancing conversion rate

Austin, Texas

Facilitated distribution of electronic and media resources to proctors and professors within the UT School of LawOffered audiovisual technical support throughout various organization events, ensuring delivery of recorded materials as requested

Austin, Texas

Created early-stage wireframes for a nonprofit fundraising app, conveying design concepts and justifying design decisions to the broader teamElevated detailed pitch deck for a mid-market airline client, ensuring successful presentation with 12 board members of the company

Austin, Texas

Revamped the company's visual identity by implementing a new style guide, designing a new logo and establishing standardized brand guidelinesCrafted comprehensive support and troubleshooting documentation for TengoInternet devices, offering solutions to more than 210 corporate entitiesDeveloped and presented infographics of company's KPIs and quarterly milestones to over 15 team members in an officewide meeting, including the CEO and CFO

Crafted digital promotional materials for UNAVSA leadership conferences and virtual events, strategically campaigned across multiple social media platforms for maximum impact

Austin, Texas Area

Dallas/Fort Worth Area

Bachelor Of Arts - Ba, Sociology

Activities and Societies: Tandem Studio, Asian American Culture Committee, Vietnamese Student Association, Undergraduate Studies Council.

User Experience Design Certification

Fulfilled 480 hours of coursework, implementing user-centered design to concept and real-world client projects. Topics covered includes.