Antonio Aganon Email & Phone Number

San Francisco, California, United States

Perform sys admin/operations tasks on many cloud services. (Okta admin, Atlassian admin, admin access to many applications to issue access)Onboarding and new hire laptop setups to remote employees via mail and video.AV support

3065 Jackson Street, San Francisco CA 94115

San Francisco, California, United States

• Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers through ServiceNow tickets.
• Configure workstations for new users and upgrades existing equipment and software.
• Set up and maintain network and telecommunications systems.
• Troubleshoot LAN, server and connectivity issues.
• MAC support lead (JAMF for Mac management)
• Re-image computers, perform data migrations and restorations, and conduct remote problem solving as needed.

San Francisco, California

• Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
• Configure workstations for new users and upgrade existing equipment and software.
• Set up and maintains network and telecommunications systems.
• Troubleshoot LAN, server and connectivity issues.
• MAC Lead
• Re-image computers, performs data migrations and restorations, and conducts remote problem solving as needed.

San Francisco, California

• Technical Support service for Windows 7 and Mac OS workstations.
• Hardware Technical support for San Francisco & remote US employees (servers & workstations)
• Windows 2008 active directory, Exchange Server 2007, and Cisco Unified 6.1.2 administration.
• Administer all AT&T mobile devices and rate plans. (Cut costs of the monthly billing by $2000 in 4 months)
• Maintain software licensing at SF office.
• Maintained inventory control of servers, network hardware, laptops, desktops, and mobile devices.

San Francisco, California

• Technical Support service for Windows 7 and Mac OS workstations.
• Hardware Technical support for San Francisco & remote US employees (servers & workstations)
• Windows 2008 active directory, Exchange Server 2007, and Cisco Unified 6.1.2 administration.
• Administer all AT&T mobile devices and rate plans. (Cut costs of the monthly billing by $2000 in 4 months)
• Maintain software licensing at SF office.
• Maintained inventory control of servers, network hardware, laptops, desktops, and mobile devices.

Franklin Lakes, NJ

Test client connectivity to the Medco Client Website through RSA tokens, VPN, and frame relayTroubleshoot connectivity issues with the Medco Client WebsiteAdminister initial new user account and pin activations in RSA ACE administratorReset passwords, unlock, and administer accounts in LDAP for Medco Client Website users.Answer phone support calls for the.

Franklin Lakes, NJ

Software Technical Support for Windows NT, Windows XPHardware Technical Support for PC computersSoftware and Operating systems installations for Windows NT and XPMaintain Windows NT and Windows XP environmentUpgrade computer hardware and softwareInstall Windows NT, Windows XP, and MS office in new computer systemsAttach new computers to an NT domain.

Piscataway, NJ

Software Technical Support phone service for Windows 95 and Windows NTHardware Technical Support phone service for PC computers sold to clientsMaintained customer Return Merchandise AuthorizationInstalled Windows 95, Windows NT, and MS office in new computer systemsAttached new computers to an NT network through a HUB and configured server and workstations.