Antonio Ballesteros Email & Phone Number

Monterrey, N.L., MX

Monterrey, Nuevo Leon, Mexico

o Contract management for industrial cleaning, facade maintenance, work at heights and managed labor.o Contract renewals negotiations.o Client relationship. Opportunity and improvement of services detection.o Staff management (400 workers); development needs detection, promotions, etc.o Material and financial resources management to accomplish customer.

Santa Catarina, Nuevo León, México

o Responsible for the implementation and administration of the Facilities model in the 6 manufacturing plants in Santa Catarina, N.L. o Manage the relationship with the client; follow up of KPI's, changes to contracted services and management of the global contract o Administration of MUS$20.00 and a structure of 65 associates (10 direct reports)o Due.

Mexico City, Mexico

o Define with the executive committee & global headquarters the strategy to define & find the new site for the company.o Facilities management regional model implementation in Mexico & CAC according to the global guidelines.o Requirements definitions, search, selection & contract signature for the new site.o 3rd. party provider implementation (JLL) in 4.

Mexico City

- Improve the established processes, as well as the quality of the services provided to the business.- Member of the Pharma executive committee.- Transition to NBS REFS (Novartis Business Services - Real Estate & Facilities Services)

Mexico City

- Finance, logistics and IT areas’ processes improvement using Six Sigma.- Creation of the process’s improvement section and Projects Committee within the Finance area.- Advisory to 12 projects in all the organization using Lean Manufacturing, Six Sigma and FMEA.- Regional Trainer and Leader in several projects (LATAM & Canada).- Supply chain’s manager.

Mexico City

Counseling, training and coaching in quality models, continuous improvement and strategic planning.

Mexico City

- Workplan development for the creation of the Business Solution Center together with the bank in Mexico and Canada.- Assess the reengineering of the regulation of Government Cash, Credit & Logistics, Services and Material Resources.- Head of the Bank’s Logistics, Services & Material Resources Area (in charge of 1 subdirector and 5 managers), leading the.

Mexico City

- Responsible of the design and implementation of the logistics solutions within the three business units provided by the commercial area.- Evaluate new technologies applied to operational processes.- Processes improvement seeking cost reduction and/or service indicators improvement.- Nationwide processes standardization. - Design of the facilities’ layout.

Mexico City

- Intern processes management of the three business units as well as the headquarters’.- Support the business units to achieve the ISO9001 and ISO14000 certifications.- Continuous improvement support to projects, obtaining $45,000,000 pesos savings.- Business strategy management through Balanced Score Card.- Strategic PMO.

Mexico City

- Identify and address areas of improvement to generate savings in different regions of the country.- Counseling and coaching to Quality Regional Leaders in Continuous Improvement, Quality Service and Strategic Planning obtaining savings of $9,000,000 pesos during 2008

Mexico City

- Continuous Improvement projects’ counseling through Six Sigma, Kaizen, 5 Steps and Quick Wins; developing training materials and training associates and managers in such methodologies, providing the appropriate follow up and obtaining savings of $15,000,000 pesos during 2006 and 2007.

Mexico City

- Project and investment follow up in IT area.- Create the Strategic Projects Office.- Leader of the project: Improvement and optimization of the point of sale.- SAP implementation team member

Mexico City

- Negotiation, purchase and administration of hardware and software prices.- Leader of the project: Outsourcing Printing obtaining savings of USD $100,000

Mexico City

- Administration of the computing equipment leasing.- Adviser in Communications cost reduction projects obtaining savings of USD $420,000.- Six Sigma trainer to 150 green belts, 60 yellow belts and 9 black belts.Leader of the following projects:- Implementation of SLA’s in IT area, obtaining improvement in the service provided.- Six Sigma leader in IT.