Antonio Bocola Pmp® work email
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Antonio Bocola Pmp® personal email
Experienced Implementation Manager with a demonstrated history of working in the Information Technology and services industry. Deep expertise in TREP-RT and FXT, Business Analyst within Enterprise Architecture TREP and FXT, AWS Certified Solution Architect , AWS Security expert, Project Manager PMP Certified, ITIL, Agile Methodologies, and IT Service Management. Deep experience with technical Vendors.
Ministero Dell'Istruzione E Del Merito
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Computer EngineerMinistero Dell'Istruzione E Del Merito Sep 2022 - PresentMilan, Lombardy, ItalyComputer technician at I.I.S. Fabio Besta Milan
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Computer EngineerMinistero Dell'Istruzione E Del Merito Apr 2020 - Aug 2022Milan, Lombardy, ItalyComputer technician at IIS Caterina da Siena, IPS “Bonaventura Cavalieri” and IIS Torricelli Milan
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Customer Implementation & Professional ServicesRefinitiv Oct 2018 - Mar 2020Milan Area, ItalyFirst point of escalation for a client for project and onboarding queries and for implementation of a new system or change. Responsible for customer satisfaction and successful delivery regarding onboarding are completed to budget and time scales agreed. As a CIPS I work closely with the Sales, Customer Success, Training and Consulting teams to ensure implementation of TREP-RT and FXT at client. -
Technical Fulfillment Manager Italy & IberiaThomson Reuters Aug 2014 - Sep 2018Milan Area, Italy MilanoTechnical Fulfillment Manager is responsible for the governance of continuous service contracts and support for pre-sales, installations activities. In particular, I’m responsible for: Activating and managing outsourcing contracts by guaranteeing the project or program set-up in compliance with the expected services, times and costs, guaranteeing the required quality and safety standards; Pursuing the correct provision of contractually defined services and responsibilities in compliance with Service Level Agreements (OLA / SLA) and Key Performance Indicators (KPI); Manage the evolution of contracts in line with the budget and contractual service levels; Coordinate the activities with the Customer's contact person, the relative SAL, the working groups and the suppliers; Support the sales account for service contracts; Support the RFP response Consolidated experience in the management of service contracts, international Vendors and engineers. -
Implementation Manager Italy & IberiaThomson Reuters Jan 2012 - Jul 2014Milan Area, Italy MilanoResponsible for implementation and delivery of the projects at Italian financial clients ( Direct Report + international Vendor) and internal Projects,Internal Project managed "DCR" (Datacenter Rationalization Milan & Rome) which aims to close Milan and Rome DC, and "Dish Re-point" all real time dish has been re-pointed to a new satellite.
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Implementation ManagerThomson Reuters Apr 2008 - Jan 2012Milan Area, Italy MilanoResponsible for implementation and delivery of the projects at Italian financial clients ( Direct Report + international Vendor) besides I Managed for Italy "Keystone Project" a project swapped all Hw/ Sw e legacy Circuits at client site with new devices and MPLS circuits.
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Project & Customer Service Manager ItalyReuters Apr 2004 - Jan 2008Milan Area, Italy MilanoProjects & Customer Service Manager Italy Responsible Project Mgrs, System Integration Engineers, Field Maintenance, subcontractors for installation, maintenance and customer care. Overachieving guidelines around customer-focus (the rules , as Severity 1, Severity 2, Severity 3 and Severity 4) and also the ownership for managing end-to end problems in infrastructure TREP & Kondor+ -
Field Service Manager ItalyReuters Jan 2000 - Apr 2004Milan Area, Italy MilanoI was Responsible of Technical Help Desk, Project Engineer, System Engineers, subcontractors For delivery and support of all Reuters Products ( RTW, Dealing) at client site for all Italy.
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Field Service Manager Northern ItalyReuters Italia Spa Jun 1994 - Jan 2000Milan Area, Italy MilanoResponsible Installation & Maintenance Reuters Products (Triarch | kondor+Dealing | 3000xtra | Media ) also responsabile for System Engineers, subcontractors for Northern Italy. Experience in successful Series 3000 product roll-out target installation met of over 120%.Operation Manager for Euro and Millennium Upgrade Program Italy
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Project EngineerBull Sep 1991 - Jun 1994Milan Area, Italy San Donato Milanese (Mi)I worked in Network department of the Bull Italy at D.S.I.S. (Division System Integrated and Solution) in Milan.
Antonio Bocola Pmp® Skills
Antonio Bocola Pmp® Education Details
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Dott.Ing. -
Prof. Domenico Bodega -
Management Centre Europe (Mce)Reuters Fundamental Of Leadership Programme -
Project Management InstitutePmp
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Advanced Management Program In Reuters (Ramp)
Frequently Asked Questions about Antonio Bocola Pmp®
What company does Antonio Bocola Pmp® work for?
Antonio Bocola Pmp® works for Ministero Dell'istruzione E Del Merito
What is Antonio Bocola Pmp®'s role at the current company?
Antonio Bocola Pmp®'s current role is Computer Technician.
What is Antonio Bocola Pmp®'s email address?
Antonio Bocola Pmp®'s email address is an****@****tiv.com
What schools did Antonio Bocola Pmp® attend?
Antonio Bocola Pmp® attended Università Di Bologna, Sda Bocconi, Management Centre Europe (Mce), Project Management Institute, Ashridge Executive Education, Hult International Business School.
What skills is Antonio Bocola Pmp® known for?
Antonio Bocola Pmp® has skills like Financial Markets, Market Data, Business Analysis, Project Management, Pre Sales, Change Management, Program Management, Software Project Management, Team Leadership, Business Intelligence, Integration, Team Management.
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