Observe cctv of parking lot and inside the warehouse, general foot patrol of inside and outside the warehouse. Escort individuals off the property ex. Terminated employees and or suspended employees. Make identification badges for outside vendors and employees. Conduct end of the day pass over to next shift, return loaner badges and vendor badges, using excel, word, outlook and chime.

Leaned and sanitized patient and staff bathrooms, striped and waxed floors when necessary, took out morning and afternoon trash, performed end of the day procedures, inventory, cleaning carts, and stocked carts and barrels for next day use.

Do daily patrols of the park to make sure there is no vandalism, count morning till to make sure cash is accurate, work with outside authorities, provide security for major holidays and events and do daily training on our fire engine and regular CPR training as well.

Check in patients and verify eligibility via medi-cal/medicare website or by phone, retrieve patient’s medical chart verifying correct information is in chart and updating patient information in need be set up chart so patient can be seen by provider, answer phone’s and make appointments or verify appointments for patients and answer any question they have about the services the clinic provides, check out cash paying payments and make sure balance is correct, print out end of the day reports for management and appointments for next day, file patient charts and loose paperwork, work with outside agencies to gather information on patients.

Pick up, process, and disburse Post Office mail for various I.E.H.P. departments. Transport confidential daily reports mail/shipments, monthly inventory reports to members/companies for the company. Distribute mail in timely manner throughout company. Member Services Representative Work directly with I.E.H.P. members, assisted customers through a controlled phone environment answering various questions concerning Medi-Cal/Medi-Care, company & doctor complaints. Aided members with enrollment/disenrollment, information verification through the HMS system.

Effectively communicate both orally and written, with various outside agencies, compiled monthly reports for inventory/shipping/receiving using QuickBooks and Excel. Worked directly with medical representatives on various issues and organized daily invoices.

Worked directly with medical providers. Prepared, picked-up and distributed appointment slips, charts, and forms for the providers, while maintain confidential patient information.

Filed, created, and located charts/forms for various departments, checked out charts to various departments, retrieved charts from various locations, ordered and assembled charts. Contacted outside agencies for patient information.